Onsite IT Service Desk Representative

IT Service Desk - URDU Bilingual | Quezon City | OnsiteThe Hird Corp.₱30-60K [Monthly] On-site - Quezon City 1-3 Yrs Exp Bachelor Full-time ShareJob DescriptionWe are actively recruiting an experienced IT Service Desk Representative to provide crucial technical support to our end users. This position necessitates proficiency in both Urdu and English,...

The Hird Corp. is actively recruiting an experienced IT Service Desk Representative to join our team. In this role, you will be responsible for providing exceptional technical support to our end users and ensuring that their needs are met promptly and efficiently.Key ResponsibilitiesResolving technical issues and troubleshooting problems in a timely...

On-site - Quezon City 3-5 Yrs Exp Bachelor Full-timeJob DescriptionAn IT Service Desk - Tier 2 Technician provides advanced technical support for more complex issues that Tier 1 cannot resolve. They handle escalated incidents, perform in-depth troubleshooting, and work on problems related to hardware, software, and network systems. Tier 2 technicians may...

COMPANY PROFILE: One of the world leaders in business process, consultancy, and information technology services.Position: Service Desk AnalystCompany Industry: BPO CompanyWork Location: Quezon CityWork Schedule: Shifting ScheduleSalary: Php 30,000 (Package)Work Set-Up: Full OnsiteJOB REQUIREMENTS:Open to Bachelor's Degree, High School Graduates, and...

Welcome to Orbit Teleservices Pasig-Ortigas:We are a leading provider of customer service solutions dedicated to delivering exceptional experiences. Our team is passionate about excellence and committed to helping our clients achieve their goals.Our Offer:We offer a unique opportunity for skilled professionals to join our onsite customer service team as Help...

JetSon Manpower Agency is seeking a highly skilled IT Help Desk Representative to join our team. In this role, you will be responsible for providing technical support and assistance to customers with software and hardware-related issues.Responsibilities:Diagnose and troubleshoot technical problems, escalating complex issues as needed.Document customer...

Key Skills: Provide detailed feedback to Service Desk representatives based on monitored interactions. Coach representatives on areas for improvement and best practices to enhance customer satisfaction.Analyze data and metrics to identify trends, patterns and opportunities for improvement in customer service delivery. Generate reports and insights to support...

Direct message the job poster from IT Group, Inc.Head of Human Capital and Admin @ IT Group, Inc. | Tech Recruitment, HR PoliciesDUTIES & RESPONSIBILITIESOperational TasksMaintains and updates knowledgebase across all products.Proactively discusses with the team any customer satisfaction issues, and reports the same to the Head of SOC.Provides insight to...

LOCATION: QUEZON CITY AND CEBU, PHILIPPINESJOB TITLE: SERVICE DESK ANALYSTThe purpose of this role is to the first point of contact for the B2B users who call Service Desks to troubleshoot appropriate end user issues in line with the Company's Service Desk objectives.Be responsible for primary user support and customer service:1. Respond to queries from all...

About the Role">The Service Desk Operations Professional will play a critical role in providing technical support to end-users, ensuring timely issue resolution, and maintaining high-quality service delivery.">Responsibilities">Provide technical assistance to end-users via phone, email, and chat.Troubleshoot hardware, software, and network issues for...

Job Title: CSR - Financial and Accounting - Quezon CityE-Solutions IT Services is a dynamic company seeking a skilled and customer-focused individual to join our team as a CSR - Financial and Accounting - Quezon City. This role requires strong communication and problem-solving skills, with the ability to work in a fast-paced environment.This position...

HIRING 30 Headcount Service Desk (Quezon City) | Php 30,000 (Package)COMPANY PROFILE: One of the world leaders in business process, consultancy, and information technology services. Position: Service Desk Analyst Company Industry: BPO Company Work Location: Quezon Ave Quezon City Work Schedule: Shifting Schedule Salary: Php 30,000 (Package) Work...

Vietnamese IT HelpdeskLocation: Onsite – SPE, Bridgetowne, Quezon CitySalary Package: PHP 80,000 - PHP 100,000We are looking for qualified Vietnamese IT Helpdesk professionals to join our dynamic team If you are passionate about IT support and customer service, we encourage you to apply.Qualifications:Bachelor's Degree in IT, Computer Science, or any...

Key ResponsibilitiesProvide Technical SupportThe Hird Corp. is looking for an experienced IT Service Desk Representative to provide technical support to our end users. This position requires proficiency in both Russian and English, alongside a solid foundation in IT support principles.Ensure Smooth User ExperienceYou will be responsible for resolving...

Chubb Mandaluyong, National Capital Region, PhilippinesQuality Analyst – Service DeskPosition: Quality Analyst – Service DeskReports to: Quality Analyst Team LeadDepartment: Global Service DeskJob Summary:The Quality Analyst for the Service Desk will be responsible for monitoring, analyzing, and improving the quality of support provided by the Service...

COMPANY PROFILE: One of the world leaders in business process, consultancy, and information technology services.Position: Service Desk AnalystCompany Industry: BPO CompanyWork Location: Quezon Ave Quezon CityWork Schedule: Shifting ScheduleSalary: Php 30,000 (Package)Work Set-Up: Full OnsiteJOB REQUIREMENTS:Open to Bachelor's Degree, High School Graduates,...

We are looking for a highly skilled IT Service Desk Representative to join our team at The Hird Corp. As a key member of our support team, you will be responsible for providing technical support to our end users and ensuring that their needs are met promptly and efficiently.Key QualificationsA minimum of a Senior High School diploma or equivalent...

Customer Service Representative - Sales & Financial Services - QC Site Key Responsibilities:Handle inbound and outbound calls for financial services.Assist customers with inquiries, transactions, and sales.Promote financial solutions and meet sales targets.Maintain accurate records and ensure excellent service.Qualifications:At least 2nd Year...

**Customer Service Representative Role**We're looking for a talented Customer Service Representative to join our front desk team at Gratitude Philippines! In this exciting role, you'll have the opportunity to develop strong relationships with guests and colleagues alike while providing world-class customer service.Main Responsibilities:Respond to guest...

DUTIES AND RESPONSIBILITIESService Desk and Support• Provides direct first level of support via telephone, email, web or any other means, such as:• Answering RFIs• App navigation• Onsite and remote assistance• Initial troubleshooting using the KB as reference• Password resets and ticket routing• Escalation to Level 2, 3 and principal when...