Frontline Customer Care Representative

Quality Assurance Role Overview:The Quality Assurance Staff position plays a vital role in maintaining the high standards of quality and excellence in our customer interactions. The successful candidate will have strong analytical and problem-solving skills, excellent communication skills, and a keen eye for detail.Key Accountabilities:Conduct regular audits...

Company Overview:Welcome to Customer Frontline Solutions, Inc., a leading provider of innovative solutions for businesses. Our company is committed to delivering exceptional service and quality products that meet the evolving needs of our clients.Job Description:We are seeking a highly skilled Quality Assurance Staff to join our team. As a member of our QA...

Job Title: Customer Service Representative - Customer CareWe are seeking a highly skilled and motivated CUSTOMER SERVICE REPRESENTATIVE to join our customer care team. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring customer satisfaction.About the Role:You will work closely with internal...

The Customer Care Representative would help maintain customer relations, support customer service concerns and inquiries relating to the SM Store Shop / SM E-store or any brands to be assigned to the department.Responsibilities:Respond to customer inquiries via phone or email, with clear and accurate information.Resolve customer complaints and issues in a...

Our client, a multinational leader in fleet performance management, is establishing its operations in the Philippines and is currently hiring members for their pioneering team.Job OverviewAs a Customer Care Representative in the US shift, you will be required to assist and coordinate with customers regarding their hardware and software requests, process...

At Probe CX, we empower our clients to enhance brand engagement and elevate customer experiences through our dedicated and enthusiastic contact centers. With locations throughout the Philippines, our teams unite to provide engaged contact center solutions for a diverse array of clients.We seek individuals who embody a 'can do' attitude—and even more...

About UsHelloConnectHelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now...

As the Frontline, Collections and Ledger Management Section Team Lead, you will be responsible for overseeing the day-to-day operations of our team. Your primary focus will be on ensuring that our staff is productive and effective in their roles.Key Responsibilities:Staff Supervision: You will provide supervision and guidance to Frontline, Collections and...

Key ResponsibilitiesAs a Sales and Customer Care Representative, you will be responsible for managing and appointing leads to the sales team, following up on incoming inquiries via various digital channels. You will also make outbound calls to engage with customers and drive sales.You will need to possess excellent communication skills, both written and...

About UsTribute Technology is a leading provider of end-of-life celebration solutions. We strive to make a meaningful impact on communities worldwide by offering innovative technology that streamlines the funeral experience.We are a rapidly growing company with over 400 individuals in the US, Canada, Philippines, and Ukraine. Our mission is to help families...

Role OverviewThe Frontline Sales Associate will assist with sales tickets in Zendesk, providing frontline support to our Account Executives (AEs), and ensuring seamless communication between teams. This role is ideal for individuals with foundational sales knowledge looking to grow in a fast-paced environment.Responsibilities:Assist AEs by responding to...

We're Hiring Join Our Partner as Customer Service Representative (CSRs)Position: Customer Service Representative (Sales)Salary: ₱35,000 - ₱43,000 per monthShift: Morning ShiftLocation: Ortigas, Pasig City (100% Onsite)Are you passionate about customer service and sales? We are looking for talented and driven individuals to join our teamKey...

Are you driven, results-oriented and a team player? With 17,000+ retailers and restaurants in over 15 countries, StoreHub is on a mission to enable everyone, big or small, to build successful businesses. At StoreHub, we're building a dream team whereby all of your colleagues are extraordinary at what they do and are highly effective collaborators. It is in...

Job Summary:Our Quality Assurance Staff plays a critical role in ensuring the highest standards of quality and excellence in our customer interactions. As a key member of our QA team, you will observe and document customer behavior, assess interactions and documentation, and conduct audits to evaluate performance.Responsibilities:Monitor customer...

At Tribute Technology, we make end-of-life celebrations memorable, meaningful, and effortless through thoughtful and innovative technology solutions. Our mission is to help communities worldwide celebrate life and pay tribute to those we love. We are transforming the funeral experience through industry-leading technology that provides personalization for...

ABOUT TRIBUTE TECHNOLOGY:At Tribute Technology, we make end-of-life celebrations memorable, meaningful, and effortless through thoughtful and innovative technology solutions. Our mission is to help communities worldwide celebrate life and pay tribute to those we love. We are transforming the funeral experience through industry-leading technology that...

Lead Representative Role OverviewThe Lead Representative serves as a coach, mentor, and point of escalation for the Participant Service Contact Center. This role requires strong leadership skills, excellent communication abilities, and a passion for delivering exceptional customer experiences.Key responsibilities include mentoring, coaching, and...

Job Description:Selectcare Philippines Inc seeks a dedicated Customer Service Supervisor to drive excellence in customer service. As a key member of our team, you will be responsible for leading a team of customer service representatives, training and evaluating staff performance, and developing customer service policies.About the Role:Foster a positive and...

Job DescriptionWe are seeking a highly skilled Technical Support Representative to join our team. As a key member of our service desk, you will be responsible for providing technical assistance to our clients, resolving their queries, and ensuring their satisfaction.About the RoleYou will be working on a hybrid schedule with at least 12 days onsite per...

Our MissionTribute Technology aims to revolutionize the funeral industry by providing innovative technology solutions that make end-of-life celebrations memorable and effortless.We strive to deliver exceptional customer experiences through our comprehensive platform, which brings together software and technology to provide a fully integrated experience for...