Care Coordinator

3 days ago


Manila, National Capital Region, Philippines Hunter Super Techs - TurnPoint Full time

Care Coordination Role at Hunter Super Techs - TurnPoint

We are seeking a skilled Care Coordinator to join our team at Hunter Super Techs - TurnPoint. In this role, you will be responsible for efficiently inputting all scheduling details into our system, juggling the coordination of 400+ client appointments with corresponding caregivers, and ensuring every care shift is adequately covered.

Your Key Responsibilities:

  • Input all scheduling details into our system
  • Coordinate 400+ client appointments with caregivers
  • Ensure adequate coverage for care shifts
  • Manage data in our client management system
  • Directly engage with caregivers to arrange schedules
  • Navigate authorizations and adhere to regulations
  • Conduct caregiver training
  • Uphold advocacy for clients' best interests
  • Maintain problem-solving attitude and tackle customer concerns
  • Evaluate care delivery and document progress
  • Embody company values and communicate promptly and politely

Who We're Looking For:

  • Excellent English command, both spoken and written
  • History of administrative roles or service coordination experience
  • Prior staff scheduling experience viewed as an asset
  • Natural customer service skills and urge to support others
  • Administrative prowess, especially with Microsoft Office tools
  • Top-notch organizational skills and multitasking ability
  • Technological agility, particularly with computer-based projects
  • Skill in managing complex projects, including staffing and scheduling
  • Friendly professional demeanor and robust customer service skills


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