Care Coordinator
3 days ago
Care Coordination Role at Hunter Super Techs - TurnPoint
We are seeking a skilled Care Coordinator to join our team at Hunter Super Techs - TurnPoint. In this role, you will be responsible for efficiently inputting all scheduling details into our system, juggling the coordination of 400+ client appointments with corresponding caregivers, and ensuring every care shift is adequately covered.
Your Key Responsibilities:
- Input all scheduling details into our system
- Coordinate 400+ client appointments with caregivers
- Ensure adequate coverage for care shifts
- Manage data in our client management system
- Directly engage with caregivers to arrange schedules
- Navigate authorizations and adhere to regulations
- Conduct caregiver training
- Uphold advocacy for clients' best interests
- Maintain problem-solving attitude and tackle customer concerns
- Evaluate care delivery and document progress
- Embody company values and communicate promptly and politely
Who We're Looking For:
- Excellent English command, both spoken and written
- History of administrative roles or service coordination experience
- Prior staff scheduling experience viewed as an asset
- Natural customer service skills and urge to support others
- Administrative prowess, especially with Microsoft Office tools
- Top-notch organizational skills and multitasking ability
- Technological agility, particularly with computer-based projects
- Skill in managing complex projects, including staffing and scheduling
- Friendly professional demeanor and robust customer service skills
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