Retail Key Account Specialist

3 weeks ago

Makati City, National Capital Region, Philippines etaily Full time

Principal Duties & Responsibilities:
The Key Account Specialist is responsible for overall client satisfaction, the processing of orders for the company's products, expediting and coordinating the flow of work within or between internal departments, and reviewing agreements or proposed agreements for conformity to the company's rates, rules, and regulations. The Key Account specialist serves as a primary contact for assigned key accounts, ensuring brands are represented in a professional, positive manner.

Job Responsibilities:

  • Monitors key account vendor portals for orders, invoicing, and advanced shipping notices
  • Grow the company's revenue by ensuring that key clients are satisfied with the products and services provided and continuously identifying new business opportunities for key clients.
  • Supervise the account teams assigned to each key client.
  • In charge of processing account orders, providing order acknowledgements, back order dates, and discrepancies within 24-48 hours of purchase order receipt.
  • Ability to problem solve on discounts, damaged products, account debts, and customer inquiries, and respond to requests for information in a prompt, professional, and positive manner
  • Reviews aging accounts on a weekly basis for non-payments, delayed payments, and other irregularities. Issue credits per verified customer debits in coordination with the finance team, internal management requests, or for billing error correction.
  • Remains knowledgeable and up-to-date on changes and developments in the B2B infrastructure and e-commerce industries of the assigned retail accounts.
  • Maintains communication throughout departments, ensuring vendor compliance is met
  • Coordinate shipping releases
  • Keeps management informed of all activity, including timely preparation of account reports, goals, and forecasts for account teams and stakeholders
  • Develops a thorough understanding of key clients' needs and requirements and prepares customized solutions.

Key Qualifications:
  • Bachelor's degree in business administration, finance, sales, or a related field.
  • Proven experience in key account management (specifically consignment or outright pay model).
  • Proficient in all Microsoft Office applications, Google Sheets, and Canva.
  • The ability to build rapport with key clients.
  • The ability to handle multiple client accounts.
  • Strong negotiation and leadership skills.
  • Exceptional customer service skills.
  • Excellent communication skills.
*This role has a HYBRID work setup
#J-18808-Ljbffr

  • Key Accounts Executive – Retail

    4 weeks ago

    Makati City, National Capital Region, Philippines SULA SPIRITS Full time

    We're Hiring | Key Accounts Executive – Retail & Off-Premise – Metro Manila SULÀ Spirits is on the lookout for a dynamic Key Accounts Executive – Retail & Off-Premise to join our growing team If you're experienced in FMCG, beverage, or retail , and know how supermarkets, consignment outlets, and partner stores operate — this could...

  • Retail Accounting Professional

    1 week ago

    Mandaluyong City, National Capital Region, Philippines beBeeBookkeeper Full time ₱450,000 - ₱600,000

    Financial Records SpecialistThe Financial Records Specialist will be responsible for maintaining accurate financial records, streamlining transaction processing, and supporting key automation initiatives using QuickBooks Online (QBO) and other financial tools.This role requires a highly detail-oriented and adaptable individual who is comfortable wearing many...

  • Key Account Specialist

    1 week ago

    Makati City, National Capital Region, Philippines Market-Reach Int'l. Resources Corp. Full time $104,000 - $130,878 per year

    We're looking for a dynamic and driven Key Account Specialist to manage and grow sales in modern trade channels. If you have experience in handling supermarkets, hypermarkets, or convenience stores, and love building strong client relationships, this role is for you What You'll DoManage and grow assigned modern trade accountsBuild strong partnerships with...

  • Retail Account Specialist

    3 weeks ago

    Makati City, National Capital Region, Philippines Far Eastern University Full time

    Easy and Fast One-day Hiring Process Earn up to 25k monthly plus more benefits We are looking for a Retail Account Agent in our Metro Manila Sites This is for urgent hiring, don't miss this opportunity and Apply NowResponsibilities:Handle customer inquiries and transactions related to retail products or servicesProcess customer orders accurately and...

  • Key Account Growth Specialist

    2 weeks ago

    Makati City, National Capital Region, Philippines beBeeAccount Full time ₱18,000 - ₱25,000

    Key Account Growth SpecialistThe role of a Key Account Growth Specialist involves driving new business opportunities and increasing revenue through effective account management.Main Responsibilities:Develop and implement sales strategies to acquire new customers and expand existing relationships.Build strong relationships with key decision-makers in target...

  • Retail Account Manager

    6 days ago

    Makati City, National Capital Region, Philippines Dynicom Inc Full time ₱1,200,000 - ₱2,400,000 per year

    The ideal candidate is a proactive communicator with a keen understanding of client needs and a passion for innovative retail solutions.The right candidate is a strategic thinker with strong execution capabilities, able to manage multiple priorities while building meaningful relationships with both internal teams and clients. Experience working with retail...

  • Key Account Sales Specialist

    2 days ago

    Makati City, National Capital Region, Philippines Metro Pacific Fresh Farms Full time ₱1,200,000 - ₱2,400,000 per year

    Key Accounts Sales SpecialistWe're looking for a results-drivenKey Accounts Sales Specialistto join our growing team If you're passionate about building client relationships, achieving targets, and driving business growth, we'd love to meet you.Key Responsibilities:Generate sales revenue from new and existing accountsIdentify and pursue business...

  • Retail Accounting Manager

    3 weeks ago

    Makati City, National Capital Region, Philippines HR TechX Corp. Full time

    OverviewJoin to apply for the Retail Accounting Manager (CPAs & Non-CPAs) role at HR TechX Corp.Location: Makati | Full Onsite | Monday to Friday | 8am - 5pmQualificationsBachelors degree in Accounting; CPA license preferred only.With at least 9 to 10 years of experience in general accounting and at least 2 years of experience in a managerial...

  • Retail Financial Manager

    1 week ago

    Makati City, National Capital Region, Philippines beBeeBookkeeper Full time ₱3,500 - ₱5,500

    Financial Operations SpecialistA dynamic and resourceful financial professional is needed to support fast-growing businesses in the jewelry retail industry. This role involves maintaining accurate financial records, streamlining transaction processing, and supporting key automation initiatives using QuickBooks Online (QBO) and other financial tools.The ideal...

  • Retail Order Management Specialist

    1 week ago

    Makati City, National Capital Region, Philippines beBeeOperations Full time $90,000 - $120,000

    Retail Operations SpecialistKetone-IQ seeks an exceptional Retail Operations Specialist to join its growing team.Key ResponsibilitiesLead a team in the execution and management of order-to-cash cycle, ensuring accuracy and efficiency from receipt through delivery, invoicing, and payment collection.Provide customer support for pre-order activities, including...