Retail Key Account Specialist

17 hours ago

Makati City, National Capital Region, Philippines etaily Full time

Principal Duties & Responsibilities:
The Key Account Specialist is responsible for overall client satisfaction, the processing of orders for the company's products, expediting and coordinating the flow of work within or between internal departments, and reviewing agreements or proposed agreements for conformity to the company's rates, rules, and regulations. The Key Account specialist serves as a primary contact for assigned key accounts, ensuring brands are represented in a professional, positive manner.

Job Responsibilities:

  • Monitors key account vendor portals for orders, invoicing, and advanced shipping notices
  • Grow the company's revenue by ensuring that key clients are satisfied with the products and services provided and continuously identifying new business opportunities for key clients.
  • Supervise the account teams assigned to each key client.
  • In charge of processing account orders, providing order acknowledgements, back order dates, and discrepancies within 24-48 hours of purchase order receipt.
  • Ability to problem solve on discounts, damaged products, account debts, and customer inquiries, and respond to requests for information in a prompt, professional, and positive manner
  • Reviews aging accounts on a weekly basis for non-payments, delayed payments, and other irregularities. Issue credits per verified customer debits in coordination with the finance team, internal management requests, or for billing error correction.
  • Remains knowledgeable and up-to-date on changes and developments in the B2B infrastructure and e-commerce industries of the assigned retail accounts.
  • Maintains communication throughout departments, ensuring vendor compliance is met
  • Coordinate shipping releases
  • Keeps management informed of all activity, including timely preparation of account reports, goals, and forecasts for account teams and stakeholders
  • Develops a thorough understanding of key clients' needs and requirements and prepares customized solutions.

Key Qualifications:
  • Bachelor's degree in business administration, finance, sales, or a related field.
  • Proven experience in key account management (specifically consignment or outright pay model).
  • Proficient in all Microsoft Office applications, Google Sheets, and Canva.
  • The ability to build rapport with key clients.
  • The ability to handle multiple client accounts.
  • Strong negotiation and leadership skills.
  • Exceptional customer service skills.
  • Excellent communication skills.
*This role has a HYBRID work setup
#J-18808-Ljbffr

  • Key Accounts Executive – Retail

    4 days ago

    Makati City, National Capital Region, Philippines SULA SPIRITS Full time

    We're Hiring | Key Accounts Executive – Retail & Off-Premise – Metro Manila SULÀ Spirits is on the lookout for a dynamic Key Accounts Executive – Retail & Off-Premise to join our growing team If you're experienced in FMCG, beverage, or retail , and know how supermarkets, consignment outlets, and partner stores operate — this could...

  • Retail Account Manager

    4 days ago

    Makati City, National Capital Region, Philippines beBeeAccount Full time ₱900,000 - ₱1,200,000

    Key Accounts Retail ProfessionalWe're seeking a dynamic individual to drive retail expansion and manage key accounts.Coordinate with supermarket and retail partners to plan and execute sales strategies.Monitor orders, deliveries, and merchandising to ensure optimal stock levels and effective use of shelf space.Plan and execute in-store activations and...

  • Key Account Specialist

    4 weeks ago

    Makati City, National Capital Region, Philippines PRIFOOD CORPORATION Full time

    JOB RESPONSIBILITIES:Prepare monthly operation and business review reports.Achieve 100% monthly sales targets.Conduct regular Merchandiser's Meetings.Track competitor activities and establish Bellwether Accounts.Assist in new product launches and ensure stock replenishment.Monitor inventory, correct discrepancies, and review merchandiser reports.Conduct...

  • Key Account Specialist

    1 day ago

    Makati City, National Capital Region, Philippines beBeeAccount Full time $40,000 - $60,000

    Job Title: Key Account SpecialistThe successful candidate will be responsible for managing key customer relationships, driving revenue growth, and delivering exceptional customer service. This role requires a strong commercial acumen, excellent communication skills, and the ability to work in a fast-paced environment.Key Responsibilities:Manage key customer...

  • Retail account Specialist

    2 weeks ago

    Marikina City, National Capital Region, Philippines Sapient Global Services Full time

    Now hiring for Retail Specialist at Metro Manila Sites We guarantee you an Easy and Fast One-day hiring process and earn up to 25k monthly plus more benefits This is a limited slot and urgent hiring, so don't miss this career opportunity. Apply nowResponsibilities:• Assist customers with product inquiries, availability, pricing, and order status• Process...

  • Retail Accounting Manager

    2 hours ago

    Makati City, National Capital Region, Philippines HRTX Full time

    Location: Makati | Full Onsite | Monday to Friday | 8am - 5pmQualificationsBachelors degree in Accounting; CPA license preferred only.With at least 9 to 10 years of experience in general accounting and at least 2 years of experience in a managerial position.Preferably with accounting experience within the retail industry.Strong understanding of accounting...

  • Senior Accounting Specialist

    1 day ago

    Makati City, National Capital Region, Philippines beBeeAccounting Full time ₱900,000 - ₱1,200,000

    Accounting Specialist OpportunityAbout the Role:We are seeking an experienced accounting specialist to oversee and support third-party accounting services.The ideal candidate will have a strong background in full-cycle accounting and proficiency with NetSuite ERP.This is a mid-senior level, full-time position that offers a competitive salary, complete work...

  • Accounting Associate

    4 weeks ago

    Makati City, National Capital Region, Philippines Talent Acquisition Specialist Full time

    BS Accountancy graduate - With at least 1-3 years work experience doing general accounting - Amenable to work onsite at our Makati Head Office from Monday to Friday - Will be reporting directly to the Accountant - With HMO, Medicine Allowance and other benefits to be disclosed during the job offer

  • Key Account Manager

    3 weeks ago

    Makati City, National Capital Region, Philippines iCXeed Full time

    We are seeking a Key Account Manager for customers in the market for autonomous drone solutions for industrial inspection and mapping. This role requires an experienced, dynamic individual who can ensure a smooth and efficient onboarding experience for new key accounts, build strong relationships with key clients, and collaborate effectively with team...

  • General Accounting Manager

    1 day ago

    Quezon City, National Capital Region, Philippines Robinsons Retail Holdings Inc. Full time

    OverviewGeneral Accounting Manager leads and optimizes the financial reporting and accounting operations. This role is responsible for overseeing the end-to-end financial close process, ensuring accurate and timely financial reporting, managing general ledger accounting, reconciliations, and compliance with regulatory and internal financial...