Senior Consumer Business Support Quality Officer

2 days ago


Quezon City, National Capital Region, Philippines UnionBank Full time
Senior Consumer Business Support Quality Officer
Job Description
  • Performs quality review for the AML tasks of the unit.
  • Monitors and tracks compliance and completion of required trainings.
  • Recommends process enhancements to increase efficiency and productivity.
  • Coordinate action items for identified findings/issues and conducts sustainability checks to ensure non-occurrence of findings.
  • Cross Functional team member on KYC/AML related activities such as Missing KYC Critical Data Elements, Customer Risk Rating/Name Screening related meetings, etc.
  • Ensures accurate and timely closures of accounts that have been approved for business exit.
Qualifications
  • Analytical and detail-oriented
  • Self-starter with excellent work attitude, works well under pressure
  • Readily adapts to changes in work priorities and environment
  • Able to multi-task effectively
  • Willing and able to learn
  • Excellent oral and written English communication skills
  • Background or experience in the banking or financial services industry (e.g. Credit Cards, Loans, Branch Operations, Investment/Insurance)
  • Preferably with working experience covering Risk and Control / Audit / Compliance

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