Manager - ICT

23 hours ago

Manila, National Capital Region, Philippines Small Enterprise Development Agency_gov Full time
Overview

JOB PROFILE

RE-ADVERTISEMENT

JOB TITLE Manager: ICT

REPORTING TO Senior Manager: Information and Communication Technology

DURATION Twelve (12) Months Contract

JOB GRADE D1 Minimum Midpoint

TOTAL CTC R616 019 R724 728

NO. OF INCUMBENTS 1

DIVISION Strategy and Information Management

LOCATION National Office

Main Purpose of the Job

To manage (plan, organise, lead and control) the Seda ICT Support Services Sub-Unit which includes maintaining, supporting, backup and optimizing key functional areas, particularly service support, telephony and resolve hardware, software, applications and systems related incidents

Key Performance Areas
  • Benchmark ICT Support Services best practices and advise on ICT
  • Develop and implement Seda's ICT Support Service standards, guidelines and procedures in line approved Seda requirements
  • Manage Seda ICT Service Desk and Incidents
  • Manage outsourced ICT Support Services through Contracts and
  • Manage the implementation of ICT Support services projects
  • Manage ICT Support Service finance and procurement in line with ICT strategic plan
Required Minimum Education
  • Matric (NQF Level 4) plus a B Tech (NQF Level 7) or Bachelor Degree (NQF Level 7) in Information and Communication Technology coupled with recognised industry certifications
  • Honours Degree (NQF Level 8) or post graduate Diploma (NQF 8) in Information and Communication Technology coupled with recognised industry certifications as added advantage.
Required Work Experience
  • 6-8 year's experience in ICT environment of which three (3) years should have been at Team Lead level with proven track record of maintaining ICT Support Services
  • Comprehensive experience as an ICT Support Service management specialist with a wide variety of skills to align ICT Support Service with the strategic direction of an organisation
  • Prior experience in network management, scripting and system administration
  • Thorough knowledge of developments in the ICT industry
  • Understanding of ICT governance frameworks and quality standards e.g. COBIT and ITIL
  • Knowledge of ICT acquisition processes and principles
Critical Competencies
  • Strategic Capability
  • Managing a Team
  • Change Management
  • Policy Development & Adherence
  • Advisory Service
  • Stakeholder Engagement
  • Problem-Solving & Decision-Making
  • Planning & Organising
  • Monitoring & Evaluation
  • Basic Computer Skills
  • Office Management

NB: It is the organisation's intention to promote equity and representivity in terms of race, gender and people living with disability as per the set numerical targets contained in the organizational Employment Equity Plan (EE Plan). To ensure compliance and successful implementation of the EE Plan, all applicants should indicate their race, gender and disability status in their curriculum vitae (CV). African, Indian, White and Coloured Females and Males are encouraged to apply for this position.

The appointment of candidates is subject to the verification of all their credentials (employment history, educational, financial, criminal and any other checks as may be necessary). Please note that only shortlisted candidates will be contacted, and if you have not heard from us within three months of submitting your application, please consider it unsuccessful. Proposed offers will be made from Minimum to Midpoint as advertised

To apply, please send your CV to recruitmentcsio@seda.org.za Please state the position you are applying for in the subject line. Closing Date: 21 July 2021

#J-18808-Ljbffr

  • ICT Professional

    19 hours ago

    Manila, National Capital Region, Philippines beBeeIct Full time ₱653,396 - ₱768,701

    Job Opportunity: We are seeking a highly skilled and experienced professional to fill the position of ICT Manager.">The selected candidate will be responsible for managing the ICT Support Services Sub-Unit, which includes maintaining, supporting, backup, and optimizing key functional areas, particularly service support, telephony, and resolve hardware,...

  • ICT Infrastructure Management Specialist

    21 hours ago

    Manila, National Capital Region, Philippines beBeeIct Full time ₱1,038,919 - ₱1,384,230

    Job TitleWe are seeking a skilled ICT Infrastructure Manager to lead our team in delivering exceptional IT services.This is a challenging role that requires a strong understanding of ICT infrastructure, leadership skills, and the ability to work with various stakeholders.The successful candidate will be responsible for planning, organizing, leading, and...

  • Experienced ICT Specialist

    6 days ago

    Manila, National Capital Region, Philippines beBeeICTConsultant Full time ₱4,500,000 - ₱6,000,000

    Job Overview:We are seeking an experienced ICT Consultant to join our team in Singapore/Hong Kong/Manila office, to play a key role in delivering innovative ICT design solutions for high-profile projects.Data centres are a key growth area, and you will have the opportunity to own our new and existing projects in the APAC region.The RoleAs a senior ICT...

  • Lead ICT Operations Specialist

    15 hours ago

    Manila, National Capital Region, Philippines beBeeICTmanagement Full time ₱616,019 - ₱724,728

    Job OverviewThe ICT Manager will be responsible for overseeing the ICT Support Services Sub-Unit, ensuring the maintenance, support, backup, and optimization of key functional areas.This role involves benchmarking best practices in ICT Support Services and providing expert advice on ICT-related matters.The successful candidate will also develop and implement...

  • Advert - Specialist ICT Infrastructure

    3 days ago

    Manila, National Capital Region, Philippines Small Enterprise Development Agency_gov Full time ₱600,000 - ₱1,000,000 per year

    JOB PROFILEJOB TITLE Specialist: ICT InfrastructureDURATION Twelve (12) Months Fixed Term ContractREPORTING TO Manager: ICT InfrastructureJOB GRADE C5 Minimum Midpoint NO. OF INCUMBENTS 1DIVISION Strategy and Information ManagementLOCATION National OfficeMAIN PURPOSE OF THEJOBTo provide enterprise-wide ICT Infrastructure support whichincludes developing,...

  • Advert - Specialist ICT Infrastructure

    23 hours ago

    Manila, National Capital Region, Philippines Small Enterprise Development Agency_gov Full time

    JOB PROFILEJOB TITLE Specialist: ICT InfrastructureDURATION Twelve (12) Months Fixed Term ContractREPORTING TO Manager: ICT InfrastructureJOB GRADE C5 Minimum Midpoint538 196 633 172NO. OF INCUMBENTS 1DIVISION Strategy and Information ManagementLOCATION National OfficeMAIN PURPOSE OF THEJOBTo provide enterprise-wide ICT Infrastructure support whichincludes...

  • Senior ICT Service Delivery Professional

    15 hours ago

    Manila, National Capital Region, Philippines beBeeInformation Full time 625,259 - 735,599

    Job Title:ICT Service ManagerKey Responsibilities:Develop and implement ICT service standards, guidelines, and procedures in line with approved business requirements.Manage ICT service desk and incidents to ensure minimal disruption to business operations.Oversee the implementation of ICT projects that align with strategic objectives.Lead the management of...

  • Senior ICT Director

    6 days ago

    Manila, National Capital Region, Philippines beBeeChief Full time 662,392 - 955,756

    Job SummaryWe seek a visionary leader to spearhead our ICT, Business Information Systems and organisational planning functions. This role requires a strategic thinker with 10+ years of hands-on experience in Planning, Strategic Management, ICT and Information Management/Systems environment, as well as at least 5 years' experience in Senior Management.The...

  • Specialist - ICT Security Advert

    23 hours ago

    Manila, National Capital Region, Philippines Small Enterprise Development Agency_gov Full time

    1/3JOB PROFILEJOB TITLE Specialist: ICT SecurityREPORTING TO Manager: ICT InfrastructureJOB GRADE C5 Minimum MidpointR538 196 R633 172NO. OF INCUMBENTS 1DIVISION Strategy and Information ManagementLOCATION Seda National OfficeMAIN PURPOSE OF THEJOBTo define, operate and manage Seda's information security managementsystem and services to minimise business...

  • Technician - ICT Support

    3 weeks ago

    Manila, National Capital Region, Philippines Small Enterprise Development Agency_gov Full time

    JOB PROFILEREPORTING TO Manager: ICT Support ServicesDURATION Twelve (12) Months Fixed Term ContractJOB GRADE C2 Minimum MidpointCTC R R NO. OF INCUMBENTS 1DIVISION Strategy and Information ManagementLOCATION Seda National OfficeMAIN PURPOSE OF THEJOBTo provide technical support services for Seda hardware, software,telephony, backup and business application...