Frontline Customer Care Officer

3 weeks ago


Manila, National Capital Region, Philippines Tala Offshore Full time

Job Title: Frontline Customer Care Officer

Location: Cubao, Quezon City, NCR (Office-Based)

About the Role:

Are you a former 5-star hotel front desk officer or someone with outstanding customer service experience in retail or hospitality? We are looking for energetic, attentive, and warm individuals to join our team as Frontline Customer Care Officers. Your passion for exceptional customer care will be your greatest asset — technical skills can be learned on the job

What We're Looking For:

  • High energy and enthusiasm in engaging with clients

  • Exceptional attentiveness to customer needs and concerns

  • Strong problem-solving skills and a proactive mindset

  • Genuine warmth and ability to create positive customer experiences

  • Previous experience in 5-star hotels, retail, or hospitality customer service is highly valued

Why Join Us?

  • We prioritize customer care first — your people skills matter most

  • Comprehensive training provided to develop your technical knowledge

  • Work in a dynamic office environment located in Isabela

  • Opportunity to grow within a company that values your dedication and growth

Important:

This is a work in office role. Candidates located in or near Cubao, Quezon City are welcome to apply.

Ready to apply? Show us your passion for excellent customer care by submitting your application today

Job Type:

  • Full-time

Schedule:

  • Monday to Friday, 8 hours per a day

Education:

  • Bachelor's (Required)

Experience:

  • Customer service: 2 years (Required)

  • Customer support: 1 year (Required)

  • Front desk: 2 years (Required)

Language:

  • Fluent English (Required)

Work Location:

  • In person (Cubao, Quezon City)

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