Core Skills Trainer

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Job Introduction

We are seeking an enthusiastic and skilled

Job Introduction

We are seeking an enthusiastic and skilled Core Skills Trainer – Digital Skills to join our Non-Clinical Training team.

This is an exciting opportunity to play a key role in designing and delivering high-quality non-clinical learning and development programmes across HCRG Care Group, our partners, and customers.

In this role, you will focus on empowering colleagues across the organisation to build both confidence and competence in using digital tools and technologies.

Working closely with teams in clinical, administrative, and support services, you will help ensure staff can navigate and maximise essential systems effectively—driving digital inclusion and enhancing service delivery.

This is a highly interactive, people-focused position that blends training delivery, coaching, and user engagement. You will be instrumental in fostering a culture of digital empowerment, supporting our journey toward more efficient, technology-enabled ways of working.

Base: Regional Office, hybrid working with regular national and regional travel as required.

Application Process

There will be a first stage virtual interview conducted via an AI platform called Willo.

Applicants progressing to the second stage will be invited to meet via Microsoft Teams and facilitate a microlearning session.

Next, select candidates will be invited to meet in person in the weeks beginning 15 th and 22 nd September 2025 in either London, Coventry or Runcorn

Main Responsibility

• Deliver engaging in-person and online training on digital tools, including Microsoft 365, EPR systems (e.g., Tableau, SystmOne), e-rostering, and digital communication platforms.
• Build digital skills and confidence across all staff groups, ensuring inclusivity and accessibility.
• Design and produce learner-friendly training resources such as guides, videos, and infographics.
• Support the creation, delivery, and evaluation of non-clinical learning programmes aligned with best practice and adult learning principles.
• Conduct training needs analyses and contribute to the scheduling and coordination of learning interventions.
• Maintain up-to-date knowledge of trends, tools, and best practices in digital skills and workforce development.
• Foster and support a network of internal Digital Champions to promote peer-led learning.
• Contribute to KPI achievement, reporting, quality assurance, and continuous improvement initiatives.
• Participate in relevant projects and identify opportunities for service and process enhancements.
• Commit to ongoing personal and professional development.
  
  

Please see the attached job description for a full list of job responsibilities.

The Ideal Candidate

Essential

• Degree (or equivalent) in Education, IT, Digital Learning, Health Informatics, or related field.
• Professional teaching/training qualification.
• Leadership/management qualification or willingness to work towards.
• Strong understanding of adult learning theory, training needs analysis, and evaluation frameworks.
• Proficiency in Microsoft 365, Learning Management Systems (LMS), and training software.
• Ability to troubleshoot technical issues during training and support.
• Proven experience in designing and delivering high-quality learning programmes for diverse audiences.
• Skilled in adapting delivery to varying levels of digital confidence.
• Evidence of continuous professional development.
• Excellent communication, facilitation, and interpersonal skills.
• Knowledge of equality, diversity, and inclusion principles in learning design.
• Ability to work independently with excellent planning, prioritisation, and organisational skills.
• Advanced IT proficiency, including Microsoft Office, Canva, and/or Articulate Rise.
  
  

Desirable

• Project management or coaching qualification.
• Experience leading multiple projects/workstreams.
• Ability to develop business cases and improvement plans.
• Skills in data analysis and analytics tools.
• Knowledge of health and social care workforce training and development pathways.
• Experience supporting clinical systems or working with frontline clinical staff.
• Understanding of digital inclusion, accessibility standards (WCAG 2.1 AA), and data privacy requirements (e.g., NHS DSP Toolkit).
• Experience in digital transformation projects or managing Digital Champions programmes.
  
  

Please see the attached job description for a full person specification list.

Package Description

As a Core Skills Trainer- Digital Skills, you'll be part of our valued Non-Clinical Training Team.

You will feel valued within HCRG Care Group, receiving access to exclusive rewards and benefits including:

• Salary of £36,000 - £40,000 dependent on experience
• Membership of My Reward Hub, giving you access to discounts on everyday purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover life's emergencies and avoid overdraft fees or high interest rates
• Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our 'Outstanding' learning and development team, The Learning Enterprise
• An open, just culture where you're encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year
• The pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding "good" or "outstanding" ratings from the Care Quality Commission
• Free tea, coffee, and milk at your base location
  
  

About The Company

We change lives by transforming health and care.

Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We're a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesn't happen often, sometimes a role is very popular, and we'll need to close it earlier than the date we've shown here. If you're keen to join our team, we'd love to hear from you so please apply as soon as you can.

As you'd expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.

Finally, we need to let you know that the company you'll work for is part of HCRG Care Group Holdings Limited and by applying for this job we'll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.

Attached documentsSeniority level

• Seniority levelEntry level

Employment type

• Employment typeFull-time

Job function

• Job functionHuman Resources
• IndustriesHospitals and Health Care

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