Sr Analyst, HR Data Operations

1 week ago

Manila, National Capital Region, Philippines Johnson & Johnson Full time

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Human Resources

Job Sub Function:

HR Operations

Job Category:

Professional

All Job Posting Locations:

Paranaque, National Capital Region (Manila), Philippines

Job Description:

The Sr. Analyst, HR Data Operations role is responsible for providing general domain expertise and sophisticated workforce data analysis and maintenance on Workday HR data and integrations, as part of Global Services support. They will help drive global HR data consistency and compliance in workforce processes in Workday, ensuring data accuracy.

  1. Handle high volume time-sensitive EIB mass upload data requests for Global Services. Responsibilities include checking requests for compliance with mass upload policies, validating mass upload templates, processing mass uploads in Workday, analyzing and resolving EIB test upload errors, reviewing quality control findings, and providing results back to requesters.
  2. Perform business structure maintenance of positions and supervisory org units and maintain cost center hierarchy structure.
  3. Provide general mentorship on Workday transactions, business processes, and on EIB processes and templates.
  4. Validate and handle requests for data analysis, corrections, and rescinds.
  5. Support Global Rewards and Recognition program through mass upload data validation, compliance checks, and processing.
  6. Solve data and business process flow errors. Replicate issues in test environment and analyze results.
  7. EIB and integrations regression testing support for biannual Workday Release testing.
  8. Integrations monitoring and error support for Workday-Taleo, Workday-Aon, and other connected systems.
  9. Analyze sophisticated system change requests from stakeholders, and handle end-to-end system change request process from draft to production migration as a business requester.
  10. Clear, consistent, and effective interactions and communications with all stakeholders in all the above.
  11. Ad-hoc responsibilities as would be assigned, e.g. coordinating system access and training forms, providing demos and training to on Workday functionality, creation and timely updates on internal team process documentation, support team's internal people, process, and product pillars.
  12. Understanding and continuous learning of J&J and Global Services operations and standards.
  13. Identify areas for improvement on team processes and support continuous improvement initiatives.
  14. Participate in team- and organization-wide extracurricular activities in support of people, skills, and personal development.
Qualifications
  1. Required Years of Related Experience: 1 to 3
  2. Workday HR System experience.
  3. Case management systems experience, e.g. Salesforce.
  4. Professional proficiency on both verbal and written English fit to interact with, understand, and be understood by stakeholders from different parts of the globe.
  5. Microsoft Excel proficiency, including being able to manipulate data and dataset views through filters, pivot, and lookup functions.
  6. Be a confidant in matters of HR data confidentiality and sensitivity.
  7. Exercise integrity and understanding of standard business conduct and practices in both in-person and online engagements.
  8. Demonstrate ability to handle ambiguity and fluid situations, with a sense of when to resort to pragmatic approaches or defer to superiors' decisions as vital.
  9. Sense of urgency to meet deadlines and cutoffs, taking into consideration business need and impact against personal schedule and/or working style.
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