DATA ANALYST
1 week ago
Global Tech is a distributor of realme products.
Job Overview:
We are seeking a highly skilled and empathetic Data Analyst to join our team. The ideal candidate will have a strong background in HR data analysis, operational support, and problem-solving, with the ability to communicate complex findings with clarity and empathy. In this role, you will be responsible for analyzing HR data, identifying issues, and working closely with employees to address their concerns.
Responsibilities:
- Analyze and interpret HR data, including attendance, overtime, and leave records, to identify patterns and discrepancies.
- Use Excel and HRIS systems to generate reports, track employee metrics, and ensure data accuracy.
- Collaborate with HR teams to improve processes and resolve issues, contributing to operational efficiency and data-driven decisions.
- Provide clear, empathetic communication to employees regarding HR policies, attendance discrepancies, and other concerns.
- Identify root causes of HR-related issues and work to implement solutions that enhance both the employee experience and operational performance.
- Develop and maintain reports to track key HR performance indicators, such as attendance trends, overtime, and employee satisfaction.
- Assist in HR process improvements by providing actionable insights based on data analysis and employee feedback.
- Manage sensitive employee relations matters with care and professionalism, ensuring employees feel supported throughout the process.
Required Qualifications:
- Bachelor's degree in Human Resources, Business Administration, Data Analytics, or a related field.
- At least 3 years of experience in HR data analysis or HR operations roles, with a strong understanding of HR processes and systems.
- Proficiency in advanced Excel (Pivot Tables, VLOOKUP, Macros).
- Experience in analyzing and interpreting HR data, including employee attendance, leave, overtime, and performance metrics.
- Excellent communication skills, with the ability to communicate complex data findings in a clear, empathetic manner.
- Strong problem-solving abilities and a detail-oriented approach to managing HR issues.
- A collaborative mindset with the ability to work cross-functionally with HR teams and other departments.
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