OPEN TO FRESH GRADUATES: Mandarin Medical Help Desk
7 days ago
COMPANY PROFILE: One of the leading trusted American Companies that provides pharmaceutical services as they are known for providing the resources and solutions for Medicine and Medical Devices in the Global Market.
Position: Mandarin Medical Help Desk
Company Industry: America's Leading Brand for Trusted Medicine and Medical Devices
Work Location: BGC, Taguig City
Work Schedule: Dayshift Schedule (Weekends Off)
Salary: Php 70,000 - Php 80,000 (High Base Salary + Language Allowances)
Work Arrangement: Hybrid Set-Up
Account: Inhouse Medicines and Devices
BENEFITS:
- Laptop provided
- Php 6,000 Transportation allowance
- Php 2,000 Rice allowance
- 15 vacation leave credits (available on the first day on a pro-rated basis; up to 10 days of leave encashment is available by year-end)
- 15 sick leave credits (available upon regularization/6 months; pro-rated)
- HMO Insurance for the employee is available on Day 1.
- 13th month Pay
- Government Mandated Benefits
- Other Benefits that may be discussed internally
REQUIREMENTS OF THE JOB:
- Candidate who can speak conversational Mandarin.
- Basic to Conversational in the English Language.
- Highly preferred Fresh Graduates and No Experience is Required
- Graduate of Bachelor's Degree in any Life Science or Healthcare related Course (i.e. Pharmacy, Nursing, Medical Technology, Biology, etc.) is a big plus.
- Having Customer Service and Technical Support experience is a big advantage, but no experience is welcome to apply as the training is provided for those who are willing to undergo training.
RESPONSIBILITIES OF JOB APPLICATION:
- Answer basic Calls and Email inquiries from Chinese Medical Professionals.
- Answer concerns like Usage instructions, Expiration dates, and dosages.
- Guide partners on the proper usage of medicine and devices.
- Provide possible side effects of the medicines.
- Forward issues to higher support if considered escalations.
- Assist Mandarin patients with questions with accurate responses.
RECRUITMENT PROCESS: (ALL ONLINE PROCESS)
- Paper Screening
- Assessment Schedule
- Initial interview
- Final Interview
- Job offer
HOW TO APPLY?
Send your resume to jkopeningsph@gmail.com or mandarinjobs@jp-network-e.com
Call/Text: +639175093761/+639176381869
Look for: MS. SHEENA
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