Service Level Analyst

Majorel is a dynamic and fast-paced operating environment where we combine talent, data, and technology to deliver real impact for our partners. We support clients all over the world to successfully shape their customer relationships. To support our employees and our clients, we need a Data Analyst Position who can analyze complex reporting and data...

Get AI-powered advice on this job and more exclusive features.Connecting Top Talent with Leading OpportunitiesJardine Service Centre Philippines is an organization fully owned by Jardine Matheson Group which is a diversified Asian-based group with unsurpassed experience in the region, having been founded in 1832. JSC is responsible for providing back-office...

Job DescriptionGlobexPeople is looking for a highly motivated IT Service Desk Analyst-L1 to join our team. The ideal candidate will have:0-5 years of experience in technical supportStrong analytical and problem-solving skillsFamiliarity with Windows OS and ServiceNowExcellent communication and interpersonal skillsThe successful candidate will be responsible...

Why Join Our Team?E-Solutions IT Services offers a dynamic and collaborative work environment where you can grow your career and make a meaningful contribution to our success.Key Benefits:Opportunities for professional growth and development.A comprehensive benefits package that includes medical, dental, and vision insurance.Generous paid time off and...

About the Role:We are seeking an experienced Service Level Management Professional to join our team. As a key member of our contact center operations team, you will play a critical role in ensuring that our contact center operates efficiently and effectively. Your primary responsibility will be to manage service level situations by providing timely and...

We are seeking a highly skilled Workforce Real-Time Analyst to join our team at SupportNinja. As a Workforce Real-Time Analyst, you will play a critical role in ensuring the delivery of exceptional services to our customers. Your primary responsibility will be to monitor real-time operations and take necessary actions to achieve service level agreements...

Arch Global Services offers competitive pay and a comprehensive benefits package. Additionally, Arch is committed to helping its associates create what's next by providing access to a variety of programs supporting your professional development and a culture that encourages innovation, collaboration and professional growth. We seek talent that thinks...

GoTyme Bank Quezon City, National Capital Region, PhilippinesKYC AnalystGoTyme is a joint venture between the Gokongwei Group, one of the biggest conglomerates in the Philippines, and the Singapore-headquartered digital banking group Tyme. This venture combines the trusted Gokongwei brand, customer base, and distribution ecosystem with Tyme's globally proven...

Jardine Service Centre Philippines is committed to providing back-office support to the business units of Jardine Group by administrating transactional and rule-based activities.Job RoleThe Senior Service Desk Analyst will be responsible for managing all aspects of IT support and ensuring smooth operations of the IT infrastructure.This role requires a...

Pointwest Quezon City, National Capital Region, PhilippinesBusiness Analyst (Dayshift Schedule)1 week ago Be among the first 25 applicantsDirect message the job poster from PointwestResponsibilities:Analyze and document business processes and requirements.Work with stakeholders during requirement elicitation to refine user stories.Translate business needs...

Company DescriptionReed Elsevier Philippines, a subsidiary of RELX Group, provides professional information solutions in the science, medical, legal, risk management, and business sectors. Our global operations center in Metro Manila and Iloilo City supports customers worldwide with business-critical services. We offer quality services across RELX divisions...

Overview:Sagility is looking for a talented and enthusiastic Entry-Level Professional to join our team in the National Capital Region. As an Entry-Level Professional, you will work alongside experienced colleagues to deliver exceptional results.Responsibilities:Support Customers: Respond to customer inquiries, resolve issues, and provide information about...

The Workforce Real-Time Analyst is responsible for monitoring real-time operations and taking necessary actions to ensure service level agreements (SLA) are achieved. This position will work closely with the Workforce Management team, Service Delivery team, and other departments to optimize productivity, efficiency, and customer satisfaction. Additionally,...

OneCFO Quezon City, National Capital Region, PhilippinesBusiness AnalystOneCFO is the leading CFOTech company in the Philippines. We are looking for a self-starter, smart and execution-focused Business Analyst. The ideal candidate is a team player who will be responsible for working with product, engineering and service delivery teams. Specific...

Grow with usWe are looking for the following:IT Service Desk Analyst-L1 (Russian Bilingual)- The IT Service Desk Analyst role provides first-line technical support via phone, email, chat, and web, ensuring a high level of customer service. Responsibilities include logging and categorizing issues, troubleshooting common IT problems (O365, VPN, MS Office,...

Nityo Infotech is on the lookout for dedicated IT Security Operations Center Level 1 Analysts. If you're ready to step into the world of cybersecurity and work from home, this is your chanceLocation: Quezon CitySetup: WFHSchedule: ShiftingSalary: 23,000 - 35,000 PHPQualifications:-- Technical Skills: Basic knowledge of network protocols, TCP/IP, firewalls,...

Job OverviewGlobal Payments Inc. is a leading financial technology company providing services globally.About the RoleWe are seeking a skilled Operations Analyst to join our team, responsible for compiling staffing level requirement forecasting and workplace scheduling in call-center environments.Key ResponsibilitiesGather call data for analyses to determine...

Job SummaryWe are seeking a highly skilled Business Intelligence Analyst to join our team. In this role, you will be responsible for compiling staffing level requirement forecasting and workplace scheduling in call-center environments.Main ResponsibilitiesPrepare reports to determine call volume, calling patterns, service trends, and staff productivity.Track...

Six Sigma certified professionals wanted!Seven Seven Corporate Group is looking for a Financial Services Analyst - Operational Risk to join our team.The ideal candidate will have at least 5 years' experience as a functional business analyst for development projects and will be able to develop detailed requirements and documentation for GRC...

About the JobWe are looking for an ambitious and detail-focused Entry-Level IT professional to join our team as a Functional Test Analyst.The successful candidate will be responsible for executing functional test scripts, performing moderately complex to complex test data conditioning, regression testing, and testing validation.The ideal candidate will have...