Customer Service Manager

Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at EXL Service Philippines, Inc. This role involves interacting with customers to provide information and assistance on our client's products and services.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely manner.Create and manage...

Roles and ResponsibilitiesInteract with the customers to provide them with the information and assistance they need on our client's products and services over the phone.Create, manage, and drive closure on service requests. Solve problems, communicate, and promptly handle issues requiring special handling through coordination with various internal...

Job OverviewAt Fejobs Human Resources Management Service, we are seeking a highly skilled and motivated individual to join our team as a Call Center Representative. As a member of our customer service team, you will play a critical role in delivering exceptional service to our clients.

Job OverviewWe are seeking a highly skilled Customer Service Quality Assurance Specialist to join our team. As a key member of our customer experience team, you will play a critical role in evaluating and analyzing customer interactions to improve satisfaction scores.In this position, you will:Evaluate and analyze customer interactions to identify areas for...

**Job Overview**We are seeking a highly skilled Customer Service Team Lead to join our team at Canon Business Service Centre (PHL).The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment and have experience in customer service.Main Responsibilities:Answer voice messages, make outbound calls and respond to...

About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative for Healthcare Clients to join our team. As a key member of our healthcare division, you will be responsible for providing exceptional customer service to our clients in the healthcare sector.Key Responsibilities:Answer Calls and Inquiries: Respond to calls and...

Job FunctionResponsible for maintaining appropriate service levels in all Customer Service areas and ensuring smooth/orderly customer traffic flow in Customer Service counters and Prestige Lounge.ResponsibilitiesManage customer interactionEnforce effectively the customer service procedures and policies of SM StoreMonitor Gift Delivery Service (GDS) Sales...

Job DescriptionThe Distributor Customer Relations Officer plays a pivotal role in ensuring a unified customer service experience nationwide. This position involves managing and supporting Dealer Customer Relations Officers, overseeing dealer performance, and providing strategic insights to enhance customer satisfaction.This role entails coordinating with...

Job Description:As a Customer Service Representative, you will be responsible for providing excellent service to our clients via phone, email, and chat. You will analyze and resolve issues received from the customer, escalating calls to the next level if necessary.About You:We are looking for an individual with at least 2 years of college education and 3...

About NTT DATA North AmericaWe strive to hire exceptional individuals who want to grow with us. As a global company, we value diversity, adaptability, and forward-thinking.This role as a Customer Service Manager involves overseeing the provision of front-line phone customer service to policyholders, beneficiaries, agents, and internal customers.Main...

The Customer Service Manager plays a critical role in ensuring that Alta Resources meets its client expectations and delivers best-in-class service.Main ResponsibilitiesManage and coordinate activities of customer care representatives to achieve performance targets.Develop and maintain relationships with key stakeholders, including clients and...

About WristWrist is the world's leading ship and offshore supplier of marine provisions and stores with a market share of approximately 12%.With the launch of the digital marketplace, Source2Sea, Wrist is leading the digital transformation of the marine supply industry. All year round, we offer 24/7 global online sourcing and logistics, providing data...

About Us:DME Service Solutions was founded in 2021 with a passion for business growth and understanding customer needs. We strive to be the industry leader in global call center business process outsourcing service solutions.We are seeking a skilled Customer Retention Specialist to join our team. As a Customer Retention Specialist, you will be responsible...

About the RoleWe are looking for a skilled Customer Service Manager to oversee the resolution of client issues and ensure timely completion of cases and order fulfillment. This individual will prioritize daily work, communicate effectively with dealers/vendors, and maintain quality service standards.Main ResponsibilitiesAdminister case set-up and order...

About the RoleThe Quality Analyst Customer Experience is responsible for evaluating and analyzing customer interactions to improve satisfaction scores. This involves:Evaluating customer interactions to identify areas for improvement.Analyzing data to pinpoint patterns and trends that can inform performance training.Developing and implementing quality...

About the JobWe are seeking a skilled Conference and Event Manager Assistant to join our team at Global Process Manager Inc.Key ResponsibilitiesAssisting in the coordination of conferences and events, including venue setup, catering, and transportation.Managing event logistics, such as registrations, travel arrangements, and schedules.Collaborating with...

About the RoleAs a key member of our Sales & Retention team, you will play a vital role in driving sales and customer retention performance. You will collaborate closely with the Operations Manager to oversee the day-to-day activities of our sales and retention teams, ensuring exceptional service delivery to our customers.Key Responsibilities:Assist the...

About The Job">We're seeking a skilled Logistics Customer Service Manager to join our team! As a key member of our logistics team, you will be responsible for managing a team of customer support associates, ensuring exceptional customer service, and driving business results.">Main Responsibilities:">">Manage and develop a team of 20+ associates, responsible...

The Regional Manager (RM) of Customer Service will support the business to achieve its customer service goals and objectives by working closely with the stakeholders of the assigned stores. The RM will oversee; manage and coordinate all activities under Sales Support- Customer Service Department and Prestige Lounge.Job Responsibilities:Provides leadership...

Job OverviewWe're looking for an exceptional Client Engagement Representative to be part of our team at EXL Service Philippines, Inc. The ideal candidate will have excellent communication skills and the ability to handle customer inquiries efficiently.Main Responsibilities:Provide top-notch customer service by responding to inquiries and resolving issues...