customer support network associate

3 weeks ago


Quezon City, National Capital Region, Philippines FIRST WORLD TRADER PROPRIETARY LIMITED TRADING AS EASYEQUITIES (PURPLE GROUP LTD.) Full time
Overview

Enseo in partnership with KMC MAG Solutions, is looking for Customer Support Network Associate who understands the importance of Internet connectivity. The ideal candidate understands Hospitality Network model, can connect different devices to wired or wireless networks, understands VLANs and port configuration, is technical but can explain the problem and solution in layman's terms, and provides excellent customer service. The CS Network Associate is responsible for taking inbound calls, responding to emails, and processing tickets related to High-Speed-Internet-Access (HSIA) service.

About Enseo

Enseo is the premier provider of customer experience technology in the U.S., offering solutions for Hotel, Senior living facilities, and Higher education.

Enseo has been engineering innovative hardware and software solutions for 23 years that deliver digital entertainment, managed Wi-Fi, Smart room automation (IoT), energy management, emergency alert system and touchless technology.


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