Cargo Operations Manager
4 days ago
Responsibilities:
- Closely monitor cargo operations to ensure timely and efficient movement of goods
- Develop and implement strategies to optimize cargo handling processes and minimize risk
- Oversee and coordinate with other departments such as freight forwarders, sales, customer service, and ground handling agent to ensure smooth cargo operations
- Ensure compliance with safety regulations and industry standards
- Manage and train a team of cargo operations staff
- Prepare and present reports to senior management on cargo operations performance and improvement initiatives
- Resolve any operational issues or delays that may arise and take corrective action to prevent future occurrences
- Collaborate with external vendors and service providers to ensure effective cargo operations and timely resolution of issues.
- Ensure that Service Level Agreement (SLA) between Air Canada and Ground handing agent is being implemented.
Requirement:
- College graduate of any 4-year course
- Minimum 5 years of working experience in the related field is required especially success within the airline cargo operations or customer service department.
- A strongunderstanding of the airline's cargo operations and sales and candidates from an aviation/ logistics sales background will be an added advantage.
- Fluency in English with excellent presentation and communication.
- Energetic, willing to learn, self-motivated, strong sales mindset, and able to work independently
- Proficiency in Microsoft Office and other computer literacy applications.
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