Air Freight Operations Supervisor

5 days ago


Manila, National Capital Region, Philippines Cargo Air resources Group of the Philippines Inc. Full time

Job Description

Cargo Air resources Group of the Philippines Inc. is a leading cargo airline seeking a highly skilled Cargo Operations Manager to join our team.

Main Responsibilities

  • Cargo Operations Management: Oversee and control cargo movements to ensure timely and efficient delivery.
  • Process Improvement: Develop and implement strategies to improve cargo handling processes and reduce risks.
  • Team Supervision: Manage and train a team of cargo operations staff to maintain high levels of productivity and quality.
  • Reporting and Analysis: Prepare and present reports to senior management on cargo operations performance and improvement initiatives.
  • Issue Resolution: Resolve any operational issues or delays that may arise and take corrective action to prevent future occurrences.
  • Vendor Collaboration: Collaborate with external vendors and service providers to ensure effective cargo operations and timely resolution of issues.
  • SLA Implementation: Implement Service Level Agreement (SLA) between Air Canada and Ground handing agent for seamless cargo operations.

Requirements

  • College graduate of any 4-year course.
  • Minimum 5 years of working experience in the related field, preferably in airline cargo operations or customer service department.
  • A strong understanding of the airline's cargo operations and sales.
  • Fluency in English with excellent presentation and communication skills.
  • Energetic, willing to learn, self-motivated, strong sales mindset, and able to work independently.
  • Proficiency in Microsoft Office and other computer literacy applications.


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