Operations Specialist

4 days ago


Manila, National Capital Region, Philippines AP Cargo Full time
Job Summary

AP Cargo is seeking a highly motivated and results-driven Key Accounts Business Operations Manager to join our team. This role will be responsible for managing the overall performance of assigned key accounts, ensuring the delivery of exceptional service levels and driving business growth through strategic initiatives.

Main Responsibilities:
  1. Manage and oversee the overall performance of assigned key accounts, ensuring that SLAs and KPIs are met.
  2. Develop and implement policies and procedures to increase operational effectiveness and efficiency.
  3. Collaborate with cross-functional teams to identify opportunities for growth and improvement.
  4. Conduct daily monitoring of operations to ensure attainment of KPIs and SLAs.

Requirements:
  • Proven track record of success in a similar role, with experience in managing complex operations and leading cross-functional teams.
  • Strong analytical and problem-solving skills, with the ability to interpret data and drive insights.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders.

Benefits:
We offer a competitive salary and benefits package, including health insurance, retirement savings plan, and paid time off.

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