Admin Specialist

4 weeks ago


Cavite City, Calabarzon, Philippines Playmate Leisure Solutions Corp Full time
Overview

The Operations Specialist is responsible for conducting accurate individual verification of the details provided by the candidate with the respective source (entities or institutions) in a timely manner within the agreed Service Level Agreement. The Operations Associate is responsible for updating the system on the status of the verifications conducted, including uploading the necessary documents related to the verification activity. The Operations Associate will also perform candidate chasing to obtain necessary information/documents/requirements within client SLA and complete check verification.

Responsibilities:
  • Initiate checks in the GCM pool within 24-48 hours from check order date
  • Complete verification requirements, close off checks and update/follow-up checks in a timely manner
  • Develop and maintain good relationships with Human Resources/Supervisors and Education/Professional POCs, coordinating in a respectful and professional manner
  • Update verification checks with utmost integrity, ensuring all details are true and factual as per records or supervisor comments
  • Handle confidential information with utmost care, understanding what is for verification disclosure and what is not
  • Chase candidates diligently and professionally for the needed requirements to complete check verification, and complete Candidate Data Entry for newly ordered cases in the system
  • Update contact cards with information gathered during or before the verification
Qualifications:
  • Computer literate; basic computer skills
  • Above average written and verbal communication skills
  • Good interpersonal skills
  • High attention to detail
  • Logical reasoning
  • Ability to work flexible hours
  • Open to senior high school graduates with experience
  • 100% remote work setup
  • Open to any shift

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