Jr. Customer Care Officer

2 days ago

Makati City, National Capital Region, Philippines AIA Hong Kong Full time

MediCard Phils., Inc. is one of the country's leading HMOs and the only HMO founded and run by doctors. Since its inception, the concept of service-oriented total healthcare has been MediCard's guiding principle. Despite tough competition and tempting benefits offered by rivals, MediCard has led the industry with innovative ideas that reduce healthcare costs without compromising quality.

MediCard now boasts over half a million members and more than 54,000 accredited doctors across 1,000 hospitals and clinics nationwide. It also operates 16 MediCard free-standing clinics that provide hospital-level services without confinement.

MediCard is currently looking for assertive, dynamic, and energetic individuals to fill the following vacancy:

Position: Account Manager

Responsible for ensuring high satisfaction levels and increased revenue by building and maintaining effective long-term relationships with a defined customer base (e.g., high net worth individuals) or intermediaries (e.g., brokers).

Duties & Responsibilities
  1. Develop strategies and goals for managing assigned accounts in collaboration with relevant channels.
  2. Serve as the primary contact for the accounts, providing support, service, and advice as needed.
  3. Identify, develop, and close new sales opportunities by creating demand and awareness of MediCard's products among existing accounts.
  4. Assist in the acquisition of new accounts.

At MediCard, we believe that diversity and inclusion are essential to fostering innovation, collaboration, and growth. We are committed to creating a workplace where everyone, regardless of gender, race, ethnicity, age, sexual orientation, disability, or other characteristics, feels valued and empowered to contribute their unique perspectives and talents.

Our inclusive hiring practices ensure we attract, hire, and retain the best talent from all backgrounds. We strive to provide equal opportunities for all candidates and promote a culture of respect, fairness, and transparency. We continuously improve our processes and policies to eliminate biases and barriers, supporting every employee's success.

MediCard is an Equal Opportunity Employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.

Join MediCard Now

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to do so may affect your application process. Ensure that your submitted information is accurate and current.

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