Customer Service Manager

Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at EXL Service Philippines, Inc. This role involves interacting with customers to provide information and assistance on our client's products and services.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely manner.Create and manage...

Roles and ResponsibilitiesInteract with the customers to provide them with the information and assistance they need on our client's products and services over the phone.Create, manage, and drive closure on service requests. Solve problems, communicate, and promptly handle issues requiring special handling through coordination with various internal...

About DME Service SolutionsDME Service Solutions is a global call center business process outsourcing service solutions company. We are passionate about business growth, working to understand customers' needs while collaborating to develop solutions.Our mission is to develop our clients' brand value through positive customer experiences, while also helping...

**Job Overview**We are seeking a highly skilled Customer Service Team Lead to join our team at Canon Business Service Centre (PHL).The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment and have experience in customer service.Main Responsibilities:Answer voice messages, make outbound calls and respond to...

**Job Overview:**EXL Service Philippines, Inc. is seeking a skilled Customer Service Representative to join our team.**Key Responsibilities:We are looking for an individual who can provide exceptional customer service by answering calls and inquiries in accordance with standard policies and procedures. As a Healthcare Representative, you will interact with...

Monroe Consulting Group Philippines, a premier executive recruitment firm, is representing a leading player in the logistics and freight forwarding industry. As part of its expansion in the Philippines, the company is actively seeking a Customer Service Manager with a strong background in logistics and freight forwarding operations. This role will be based...

Job FunctionResponsible for maintaining appropriate service levels in all Customer Service areas and ensuring smooth/orderly customer traffic flow in Customer Service counters and Prestige Lounge.ResponsibilitiesManage customer interactionEnforce effectively the customer service procedures and policies of SM StoreMonitor Gift Delivery Service (GDS) Sales...

About NTT DATA North AmericaWe strive to hire exceptional individuals who want to grow with us. As a global company, we value diversity, adaptability, and forward-thinking.This role as a Customer Service Manager involves overseeing the provision of front-line phone customer service to policyholders, beneficiaries, agents, and internal customers.Main...

Key ResponsibilitiesTeam Leadership & Training:Train, mentor, and manage the online support team to ensure high levels of productivity and professionalism.Develop and implement comprehensive training programs for customer service team members.Complaint Resolution:Ensure all customer messages, inquiries, and complaints are handled promptly and...

About WristWrist is the world's leading ship and offshore supplier of marine provisions and stores with a market share of approximately 12%.With the launch of the digital marketplace, Source2Sea, Wrist is leading the digital transformation of the marine supply industry. All year round, we offer 24/7 global online sourcing and logistics, providing data...

About the RoleThis position requires an individual with strong analytical skills, attention to detail, and excellent communication abilities.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and professional manner.Maintain and modify existing reservations to ensure accuracy and efficiency.Utilize Sabre/Apollo GDS systems to...

Job DescriptionWe are seeking an experienced Customer Service Operations Manager to lead our Customer Service Operations team. As a key member of our team, you will be responsible for overseeing and managing both technical and non-technical customer support functions.The ideal candidate will have at least 3 years of experience in a customer service role,...

About the RoleAs a key member of our Sales & Retention team, you will play a vital role in driving sales and customer retention performance. You will collaborate closely with the Operations Manager to oversee the day-to-day activities of our sales and retention teams, ensuring exceptional service delivery to our customers.Key Responsibilities:Assist the...

Salesforce Support and Services ExpertWe are seeking a highly skilled Salesforce Support and Services Expert to join our team at Global Process Manager Inc. As a key member of our organization, you will be responsible for providing top-notch support to our users, ensuring they have a seamless experience with the Salesforce platform.Your Key...

Job OverviewAs a Salesforce Technical Support Specialist at Global Process Manager Inc., you will play a vital role in delivering exceptional support services to our users. Your primary focus will be on managing support tickets, collaborating with the Super User team, and maintaining the Salesforce platform.Main Responsibilities:Ticket management: Utilize...

The Regional Manager (RM) of Customer Service will support the business to achieve its customer service goals and objectives by working closely with the stakeholders of the assigned stores. The RM will oversee; manage and coordinate all activities under Sales Support- Customer Service Department and Prestige Lounge.Job Responsibilities:Provides leadership...

Job OverviewWe're looking for an exceptional Client Engagement Representative to be part of our team at EXL Service Philippines, Inc. The ideal candidate will have excellent communication skills and the ability to handle customer inquiries efficiently.Main Responsibilities:Provide top-notch customer service by responding to inquiries and resolving issues...

Job OverviewManage a team of customer service representatives and ensure compliance with company guidelines particularly related to quality of service.Monitor calls or other correspondence between representatives and customers.The ideal candidate will be responsible for ensuring that representatives are informed about changes to company products and...

BENEFITS :- Government mandated benefits- Salary Increase- HMO- Vacation Leave Credits- Sick Leave creditsJOB DETAILS :-Position: Dealing Operation Officer-Company Industry: BPO Company-Work Location: Makati-Work Schedule: Shifting Schedule-Salary: Php 25,000-30,000-Work Set Up: OnsiteJob Requirements:- Open for undergraduates-With at least 1 year customer...

About Our CompanyTrip.com Group, a Chinese company founded in 1999, has established itself as a leading player in the travel services industry. With over 30,000 employees worldwide, we provide a wide range of travel-related services, including online booking platforms, travel agency services, and more.We pride ourselves on our innovative approach to customer...