Service Desk Specialist

2 hours ago

Makati City, National Capital Region, Philippines Microbase Inc Full time ₱250,000 - ₱500,000 per year

Responsibilities:

  • Frontline Duties: Operate switchboard, route calls, take messages, perform clerical tasks, manage mail, and distribute documents.
  • Administrative Tasks: Monitor and track office supply requests.
  • Service Desk Support: Ensure service desk agreements are met and assist the services team as needed.
  • Technical Service Management: Manage and track tickets, log engineers' schedules, record reimbursements, update schedules, coordinate client and engineer schedules, monitor SLA, handle customer complaints, monitor job orders, update clients, and safekeep project documentation.
  • Reporting: Update job order statuses, generate SLA and supply reports.
  • Other Duties: Perform additional tasks as assigned.

  • Mandarin Service Desk Engineer

    2 weeks ago

    Makati City, National Capital Region, Philippines CEVA IT SHARED SERVICE Full time ₱300,000 - ₱600,000 per year

    YOUR ROLECEVA's first point of contact for IT related service requests, incidents, follow up and escalations in Mandarin.Associate Support Engineer will provide customer service, IT support (basic troubleshooting) and account management (creation, modification and termination) to CEVA Global employees.The Global IT Service Desk will operate 24x7 including...

  • IT Service Desk Specialist

    1 hour ago

    Quezon City, National Capital Region, Philippines Stark Asia Solutions, Inc Full time ₱240,000 - ₱456,000 per year

    IT SERVICE DESK – HIRING NOWLocation: Eton Centris, Quezon CityQUALIFICATIONS:At least HS/SHS Graduate3+ years IT Service Desk experience in a BPO Voice International AccountHands-on experience with ServiceNow, Active Directory, and TroubleshootingCan start ASAPOFFER / PERKS:Up to ₱38,000 Basic Salary₱2,400 Non-Taxable Allowance₱25,000 Sign-On...

  • it service desk

    3 hours ago

    Quezon City, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱40,000 - ₱60,000 per year

    URGENT HIRING FOR IT SERVICE DESK VIRTUAL INTERVIEW PROCESS ONLY NO ASSESSMENT START ASAP GET YOUR JO NOW APPLY NOWWORK ONSITE:ETON CENTRIS, QUEZON CITYPOSITION: IT SERVICE DESKSHIFT: SHIFTING SCHEDULEJOB DESCRIPTION:Basic Active Directory knowledge. Creating user accounts, reset passwords, create groups etc.Log all calls in the Service Desk ticketing tools...

  • Service Desk Associate

    2 hours ago

    Makati City, National Capital Region, Philippines KMC Solutions Full time ₱300,000 - ₱420,000 per year

    Make your next big career move by applying as KMC Solutions' next SERVICE DESK ASSOCIATEService Desk Associate / Senior Associate main responsibilities are answering, prioritizing, and responding to incoming calls, tickets and email request for assistance from users experiencing problems with hardware, software, networking, and other computer-related...

  • IT Service Desk Technician

    3 hours ago

    Makati City, National Capital Region, Philippines Emapta Full time ₱55,000 - ₱80,000 per year

    Supporting Digital Success Through Expert IT Care Build a global career without leaving home as you support international teams in the fast-paced world of IT support. This role offers an international opportunity to elevate your expertise, make your mark in digital operations, and help shape the future of tech-while staying rooted in the Philippines and...

  • IT Service Desk

    56 minutes ago

    Quezon City, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱320,000 - ₱480,000 per year

    IT Service Desk Hiring - Start Immediately - Apply nowService Desk Analyst Responsibilities:Testing and analyzing IT system and software performance.Resolving incoming client and personnel IT queries remotely via chat, email and phone.Prioritizing and resolving IT concerns and escalating serious issues to relevant stakeholders.Avoiding service interruptions...

  • Service Desk Engineer

    1 hour ago

    Makati City, National Capital Region, Philippines CDA Full time ₱150,000 - ₱250,000 per year

    Job Title: Service Desk EngineerWork Arrangement: OnsiteJob Level: JuniorAbout the RoleThe Service Desk Engineer serves as the first point of contact for customers reporting issues or faults related to company products and services. The primary goal is to achieve first-time resolution by troubleshooting, diagnosing, and resolving problems or escalating...

  • Service Desk Engineer

    2 weeks ago

    Makati City, National Capital Region, Philippines ANTLABS PTE. LTD. Full time ₱40,000 - ₱80,000 per year

    As a Service Desk Engineer, you will act as the first point of contact for ANTlabs' customers to report issues and faults relating to our products for support and services.The primary objective of the role is to provide first time resolution. This will be achieved by troubleshooting, diagnosing and resolved problems at the first point of contact and/or...

  • Service Desk Engineer

    3 hours ago

    Makati City, National Capital Region, Philippines J-K Network Manpower Services Full time ₱240,000 - ₱480,000 per year

    COMPANY PROFILE: They are recognized for delivering end-to-end offshore staffing services with a strong focus on people.Position: Service Desk EngineerCompany Industry: IT IndustryWork Location: Makati CityWork Schedule: Shifting scheduleSalary: Php 30,000 aboveWork Set Up: OnsiteJOB REQUIREMENTS:Bachelor's degree in Computer Science, Information Technology,...

  • service desk project manager

    2 weeks ago

    Makati City, National Capital Region, Philippines Actionlabs IT Services Full time ₱1,320,000 per year

    We are looking for an experienced Service Delivery Manager to oversee IT infrastructure operations and service desk delivery. This role requires a strong background in project management, IT service delivery, and infrastructure support, with the ability to ensure consistent service quality, operational efficiency, and alignment with business objectives.Key...