IT Service Desk Engineer

3 days ago


Makati City, National Capital Region, Philippines COBENN business consultancy Full time ₱30,000 - ₱60,000 per year

Job Title: Service Desk Engineer

Company: Networking Solutions provider in Singapore

Work Setup: Onsite / Monday to Friday / 9 am to 6 pm

Work Location: Makati

Salary: Php 50,000 basic salary + benefits

Requirements:

  • Has experience working with Linux OS (1-2yrs)
  • Experience in UNIX scripting is a plus
  • Networking experience exposure or CCNA certified is a plus
  • Have prior knowledge and experience in troubleshooting, configuring gateway appliance, or network appliance
  • Resourceful with good analytical skills and ability to perform systematic troubleshooting techniques
  • Good customer handling and communication skills
  • Comfortable in handling customers over the phone
  • Good and clear communication skills (oral and written)
  • Knowledge in PMS is a plus
  • Basic HTML / PHP is a plus

Responsibilities:

  • Involve in providing customers and partners with in-depth technical assistance in the use of our products and solutions
  • Cooperate with client sales and professional services teams to ensure ongoing customer success and satisfaction
  • Form part of an on-call rotation order to guarantee 24x7x365 support to customers in shifts
  • Participate in the maintenance of support documentations

Job Type: Full-time

Pay: Php40, Php50,000.00 per month

Ability to commute/relocate:

  • Makati: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Do you have hands-on experience with Linux systems?
  • Do you have prior knowledge and experience in troubleshooting and configuring gateway or network appliances?
  • How many years of experience do you have working as a Service Desk Engineer?

Education:

  • Bachelor's (Required)

Work Location: In person



  • Makati City, National Capital Region, Philippines OSI Digital Full time ₱900,000 - ₱1,200,000 per year

    OSI Digital is looking for service desk engineers having technical and operational skills in service desk management to support systems, operational excellence while focusing on business user experience.This position will have an opportunity to grow to the next level as Lead / ServiceDesk Manager or IT Operations manager based on your experience, skillset,...


  • Makati City, National Capital Region, Philippines Microbase Inc Full time ₱600,000 - ₱1,200,000 per year

    Responsibilities:Frontline Duties: Operate switchboard, route calls, take messages, perform clerical tasks, manage mail, and distribute documents.Administrative Tasks: Monitor and track office supply requests.Service Desk Support: Ensure service desk agreements are met and assist the services team as needed.Technical Service Management: Manage and track...


  • Makati City, National Capital Region, Philippines PENBROTHERS Full time ₱900,000 - ₱1,200,000 per year

    As Service Desk Engineer, you will act as the first point of contact for customer to report issues and faults relating to our product for support and services. The primary objective of the role is to provide first time resolution. This will be achieved by troubleshooting, diagnosing and resolved problems at the first point of contact and/or escalating the...


  • Makati City, National Capital Region, Philippines ACTIONLAB IT SERVICES PHIL. CORP. Full time ₱219,500 - ₱220,200 per year

    Actionlabs IT Services Corp We provide Managed Services and solutions for the benefit and continued improvement of businesses across different industries.With over a decade of experience, trusted technology partners, nationwide presence and a team of competent industry professionals, we aim to deliver Managed Solutions Anytime, Anywhere to help businesses...

  • Service Desk

    3 days ago


    Quezon City, National Capital Region, Philippines Actionlabs IT Services Full time ₱480,000 - ₱600,000 per year

    Pay: ₱30, ₱50,000.00 per monthJob description:Job descriptionBachelors degree in IT, CS, or any Computer related courses only3 years of experience as Technical / Helpdesk /3 years of experience in CITRIX/ CLOUDExperience in handling Infrastructure (network & servers) and Application (system, application and cloud) issuesFollow ITIL Practices (Incident &...


  • Makati City, National Capital Region, Philippines Avaloq Full time

    Service Desk Professional - Makati City  Company Description Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 170 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions...


  • Makati City, National Capital Region, Philippines Systemantech, Inc Full time ₱192,000 per year

    Primarily responsible for calls and e-mails received via ITG Help Desk hotlines and mailbox. Logged all request received on ME SDP Ticketing System and continuously monitor status. Ensure that all reported IT-related problems and/or requests received are acted upon within the set standards.Responsible for logging and issuing incident ticket numbers for all...


  • Makati City, National Capital Region, Philippines Deltek Full time ₱1,200,000 - ₱2,400,000 per year

    As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced,...


  • Makati City, National Capital Region, Philippines SSI Group, Inc. Full time ₱1,200,000 - ₱3,600,000 per year

    ```htmlAbout the CompanyThe Service Desk Manager leads and oversees the operations of the SSI IT Service Desk, with the primary goal of ensuring timely and efficient resolution of user issues and requests.About the RoleThis involves recruiting, training, and mentoring team members to ensure they possess the necessary skills and knowledge to provide...


  • Mandaluyong City, National Capital Region, Philippines ACTIONLAB IT SERVICES PHIL. CORP. Full time ₱300,000 - ₱360,000 per year

    We are seeking a Service Desk Team Lead with strong customer service skills and a solid technical foundation to join our dynamic IT team. The ideal candidate will be responsible for providing first-level support to end-users through various communication channels, including email, phone, chat, and walk-ins.Key Responsibilities:Ticket Management:Create and...