BPO Sales Coach

3 weeks ago


Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

Position: Sales Coach Travel Sales (Cebu) | Onsite
Start Date: ASAP

Account Type: Travel Sales

Support Type: Voice

Work Arrangement: 100% Onsite

Shift Schedule & Rest Days: Night shift

Educational Requirement: College Graduate

Work Experience:

  • At least 1 year of coaching or team leadership experience in a sales environment, preferably within a call center setting
  • Experience managing KPIs related to sales quotas across various products
  • Strong objection handling skills
  • Negotiation skills
  • Familiarity with Sales CRM, QA tools, and Excel dashboards

Job Responsibilities:

  • Conduct one-on-one coaching sessions with agents, focusing on closing techniques, objection handling, and script adherence
  • Coordinate with the Sales Manager and Team Leads to align coaching efforts with overall business goals
  • Ensure compliance with client-approved scripts, legal disclosures, and quality standards
  • Review and analyze daily and weekly performance reports to identify areas for improvement
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