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3 weeks ago
Position: Sales Coach Travel Sales (Cebu) | Onsite
Start Date: ASAP
Account Type: Travel Sales
Support Type: Voice
Work Arrangement: 100% Onsite
Shift Schedule & Rest Days: Night shift
Educational Requirement: College Graduate
Work Experience:
- At least 1 year of coaching or team leadership experience in a sales environment, preferably within a call center setting
- Experience managing KPIs related to sales quotas across various products
- Strong objection handling skills
- Negotiation skills
- Familiarity with Sales CRM, QA tools, and Excel dashboards
Job Responsibilities:
- Conduct one-on-one coaching sessions with agents, focusing on closing techniques, objection handling, and script adherence
- Coordinate with the Sales Manager and Team Leads to align coaching efforts with overall business goals
- Ensure compliance with client-approved scripts, legal disclosures, and quality standards
- Review and analyze daily and weekly performance reports to identify areas for improvement
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