Sales Enablement Coach
1 day ago
We would love for you to explore other opportunities within Asurion.
For more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued.
We help people do more with their technology and stay connected on all of their devices. We provide our customers with simple, helpful advice to get the most from their technology, assistance to fix any technology issues they have and protection of their devices to ensure they quickly get a replacement or repair if anything does go wrong.
Responsibilities
- Implement and lead targeted coaching practices within the Sales Enablement framework, aligning with operational processes to boost sales performance.
- Promote the \"Serve Solve Sale\" philosophy through active demonstrations, emphasizing its value to Ops leadership and teams.
- Lead performance improvement initiatives, setting an example for Ops leadership and encouraging the adoption of effective practices.
- Develop and execute refined coaching cadences that resonate with company values and the core sales methodology.
- Provide targeted coaching and development strategies for Ops Leaders, including Operations Managers and Coaches, to address underperformance.
- Measure the impact of coaching interventions on sales performance, ensuring significant improvements are achieved.
- Communicate coaching outcomes to Operations Directors and Sales Enablement leaders, fostering a unified strategy and action plan.
- Collaborate with Sales Enablement to identify and rectify performance deviations within operations.
- Utilize data analytics to pinpoint support areas for Ops leaders, monitoring the effectiveness of coaching and strategic implementations.
- Champion best practices, ensuring their adoption among targeted Operations leaders and evaluating progress.
- Design and implement comprehensive training and coaching programs that reinforce the \"Serve Solve Sale\" philosophy.
- Instruct coaches and sales leaders on advanced sales strategies and practices, promoting a high level of execution and knowledge dissemination.
- Develop relationships with key stakeholders within the Expert Performance and Operations teams.
- Maintain transparent and effective communication with senior stakeholders, integrating their feedback to refine coaching processes.
- Establish a leadership presence that inspires continuous improvement and upholds ethical standards within the sales team.
- Promote customer-centric sales and operational strategies, highlighting the importance of operational excellence.
- Align coaching efforts with key sales performance metrics and broader business objectives.
- Responsible for meeting and exceeding timing, goals, and objectives on assignments.
- Develops and delivers presentations to senior stakeholders to communicate proposals, initiatives, and progress processes.
Qualifications
- 2+ years experience in sales management, coaching, and performance analytics.
- A proven track record of enhancing performance within underperforming teams.
- Strong leadership skills with the ability to influence cross-functional teams.
- Exceptional communication and stakeholder engagement capabilities with a hands-on management style.
- Analytical mindset with a focus on results-driven problem-solving and performance improvement.
- Commitment to upholding a culture of integrity, trust, and ethical behavior.
- Ability to take detailed observations and roll-up to a strategic vision around which other teams can organize.
- Strong ability to present both strategy and performance of execution to leadership teams on a weekly basis.
- Ability to build and maintain relationships and partner effectively across diverse internal organizations.
- Bachelor's Degree with relevant experience; advanced degree encouraged.
About Asurion
At Asurion, every one of us is a leader, from individual contributors to the senior team. We utilize our 5 Leadership Principles to help align and guide us in our everyday interactions.
- Put Customers First
- Play A Team Sport
- Take Ownership
- Collaborate and Then Commit
- Reach Full Potential
Asurion helps more than 300 million people around the world unlock their technology's untapped potential. We create innovative technology solutions that help keep consumers connected, from comprehensive protection to smart tech help that redefines expertise. Partnering with leading wireless carriers, retailers and pay-tv providers, Asurion's 16,000 employees deliver a seamless, award-winning customer experience, anticipating their needs and providing tailored services reachable within one touch.
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