Senior Client Manager

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Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.

Your day at NTT DATA
As a Senior Client Manager at NTT DATA, you will be instrumental in managing and growing relationships with our clients. Your main focus will be to drive land, expansion, and renewals across all our solutions within your assigned accounts. You will take full ownership of these accounts, ensuring client satisfaction throughout their entire lifecycle. This role is not just about sales; it is about building lasting connections and identifying how our services can add real value to their business.

• Manage and grow relationships with clients, driving land, expansion, and renewals across all solutions within assigned accounts.
• Take full ownership of accounts, ensuring client satisfaction throughout the lifecycle; build lasting connections and identify how services add value.
• Work closely with stakeholders, including vendors and partners, to achieve results; use company sales tools and methodologies to manage accounts, opportunities, pipelines, and forecasts.
• Serve as the main point of contact for clients; develop and maintain open and effective communication channels.
• Identify current client needs, articulate how solutions meet those needs, and drive demand; encourage clients to explore additional services to nurture revenue growth.
• Engage in developing governance and compliance policies to manage risk and ensure financial governance and compliance within your area of specialization.

• Advanced experience in global partner management, sales environments, and customer service.
• Experience in the IT or professional services industry, focusing on business development and/or sales.
• Strong business acumen in sales, focusing on planning and leveraging tools and DATA.
• Knowledge of the company's offerings, client applications, use cases, and market trends.
• Ability to link high-value services to specific client needs and outcomes.
• Experience in identifying and advancing opportunities at assigned prospects and clients, coordinating internal and external resources to close sales opportunities.
• Excellent client engagement and management skills, aimed at improving client relationships and driving sales growth.
• Prior experience with contact platform.
• A bachelor's degree or equivalent in business or a sales-related field.

Hybrid Working

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.