Sales Support Coordinator

1 week ago

Manila, National Capital Region, Philippines RELX Full time
  • Manage sales leads
  • Support operation processes related to contract management and order submittal
  • Document relevant operations process workflow
  • Develop and maintain relationships with other departments (Customer Support, Credit and Collections, Fulfillment Operations)
  • Generation of quotations, proposals & correspondence
  • Maintenance of Sales Intranet, SharePoint and Sales drive
  • Manage office requirement such as stationary & business cards
  • Provide sales team tracking and reporting as required
  • Manage daily account and customer maintenance, as required
  • Record account related activity in appropriate internal systems
  • Collaborate with sales and service teams to continually improve processes and procedures to improve efficiency
  • Provide trial access to customers
  • Other administrative duties as assigned

Qualifications

  • Bachelor's degree holder or Completed at least 2 years level in college (no back subjects/incomplete units)
  • At least 2 years of experience in Back-office role (Order Fulfillment and Billing)
  • Good written and verbal and interpersonal communication skills in English
  • Intermediate in using MS Office applications
  • CRM or Salesforce experience is a plus
  • Critical and analytical thinker
  • Knowledge on continuous improvement (project initiated, certification) or L6S principles
  • Has a team player mindset with innovative ideas and strong attention to detail
  • Work effectively in a team environment

Additional for internal applicants:

  • Must be in current role for 1 year
  • Must not have received any Disciplinary Action within the past 12 months
  • Must not have any Attendance and Punctuality issues in the past 12 month
  • Must have a Successful or above rating in the last Enabling Performance cycle .

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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