Associate Administrative Coordinator

4 weeks ago

Davao City, Davao, Philippines Zywave Full time
Brief Description

Position Overview

Are you the kind of person who thrives on keeping systems running smoothly and projects on track? As an Administrative Coordinator supporting Zywave's Carrier Inventory team, you'll be the operational backbone behind internal systems, project tracking, and communication flow. In this role, you'll manage tools like Jira and Confluence, support internal teams with workflow alignment, and ensure projects move seamlessly from intake through billing.

If you're detail-oriented, thrive in fast-paced environments, and enjoy coordinating across teams to make things run smoother we want to hear from you.

Why Should You Apply?

This is a unique opportunity to play a central role in a high-impact team at a leading Insurtech company. You'll collaborate across departments, manage essential systems, and help shape the way projects are tracked and delivered. With a strong focus on process improvement, communication, and operational excellence, this role offers the chance to grow your skills in a dynamic, tech-forward environment. Plus, Zywave offers competitive compensation, flexible remote work options, and a culture that values initiative and collaboration.

Key Responsibilities:

System & Workflow Administration
  • Manage and maintain Jira dashboards and Confluence spaces.
  • Oversee the Support queue by triaging tickets and assigning resources.
  • Monitor and reinforce team adoption of processes including proper use of statuses, workflows, and updates.
  • Partner with QA to support ticket flow and escalation while maintaining task clarity.

Project Coordination
  • Create and manage project entries in our CRM within 24 hours of receipt.
  • Ensure alignment between Jira and CRM project records.
  • Flag projects ready for final Carrier approval and coordinate communications.
  • Support administrative test site setup for Carriers (credential creation, user access).

Reporting & Documentation
  • Maintain accurate, up-to-date documentation including SOPs, FAQs, onboarding guides, and contracts.
  • Prepare and deliver weekly status reports.
  • Assist in compiling metrics for leadership reviews (as needed).
  • Produce monthly revenue reports to support billing operations.

Client Notifications
  • Manage communications for standard carrier updates (outages, approvals, reminders, etc.).
  • Coordinate with internal teams to ensure timely and accurate external messaging.
  • Help establish a support communications identity (e.g., TurboRater Support login setup).

Factors for Success:
  • You must have 2+ years of experience in administrative coordination, project support, or operations.
  • You must have hands-on experience with Jira and Confluence.
  • You should be highly organized, detail-oriented, and comfortable managing multiple workstreams.
  • You should be a strong communicator with a proactive, team-oriented mindset.
  • Familiarity with CRM systems is a strong plus.

Why Work at Zywave?

Zywave empowers insurers and brokers to drive profitable growth and thrive in today's escalating risk landscape. Only Zywave delivers a powerful Performance Multiplier, bringing together transformative, ecosystem-wide capabilities to amplify impact across data, processes, people, and customer experiences. More than 15,000 insurers, MGAs, agencies, and brokerages trust Zywave to sharpen risk assessment, strengthen client relationships, and enhance operations. Learn more at

#J-18808-Ljbffr

  • Admin Associate

    3 hours ago

    Davao City, Davao, Philippines KHAN KON CHI CONSTRUCTION AND DEVELOPMENT CORPORATION Full time ₱13,000 - ₱13,750 per year

    Administrative Associate Duties and ResponsibilitiesReport to management and execute instructions.Liaise with management and staff regarding administrative matters.Keep track of account balances and manage petty cash.Approve expenditure and issue payments to vendors and suppliers.Verify timesheets and process payroll.Oversee the maintenance, repair, and...

  • Admin Associate

    4 days ago

    Davao City, Davao, Philippines Filinvest Land Inc. Full time ₱200,000 - ₱250,000 per year

    The Administrative Associate provides essential support to ensure the smooth and efficient operation of daily office activities. This role involves managing schedules, organizing files, preparing documents, coordinating meetings, and handling correspondence. The ideal candidate is detail-oriented, highly organized, and able to multitask in a fast-paced...

  • Administrative Assistant

    4 days ago

    Davao City, Davao, Philippines Reeves immigration law geoup Full time ₱264,000 - ₱276,000 per year

    Reeves & Associates International Corp is a representative office of Reeves Immigration Law Group in California USA. Looking for a detail-oriented and proactive Administrative Assistant to support our California-based immigration case teams. The ideal candidate will play a key role in ensuring smooth office operations and assisting in the preparation and...

  • OASIS Quality Assurance Auditor

    4 days ago

    Davao City, Davao, Philippines Novacare Administrative Solution's (NCAS) OPC Full time ₱900,000 - ₱1,200,000 per year

    About the role We are seeking an experienced OASIS Quality Assurance Auditor to join Novacare Administrative Solution's (NCAS) OPC' team in Davao City. This full-time position is responsible for conducting comprehensive audits of OASIS documentation to ensure compliance with industry regulations and standards.What you'll be doingThoroughly review OASIS...

  • HR Associate

    2 days ago

    Davao City, Davao, Philippines JJK Realty & Commercial Corp. Full time $104,000 - $130,878 per year

    The HR Associate supports the daily operations of the Human Resources department. This role assists in recruitment, onboarding, employee records management, benefits administration, compliance, and other HR-related tasks.Key Responsibilities:Assist with the recruitment process, including posting job openings, reviewing resumes, scheduling interviews, and...

  • HR Associate

    2 days ago

    Davao City, Davao, Philippines AUTOWARE INDUSTRIES Full time ₱120,000 - ₱180,000 per year

    The Human Resources Associate handles recruitment and selection, employee entry, movements and exit formalities; contracting and sub-contracting; while supporting on HR related system, process and documentation development, implementation and monitoring.Qualifications:Education. Bachelor's degree in human resource management, business management, industrial...

  • Associate, FS Preparation

    4 days ago

    Davao City, Davao, Philippines HC Global Fund Services, LLC Full time ₱400,000 - ₱600,000 per year

    About UsHC Global Fund Services, LLC ("HC Global") is a privately owned fund administrator serving fund managers and investment advisors in the alternative investments industry.Job DescriptionAs Associate Accountant, you will be responsible for such duties and responsibilities that are normally associated with your position, which include, but are not...

  • Front Desk Associate

    4 days ago

    Davao City, Davao, Philippines AUTOWARE INDUSTRIES Full time ₱120,000 - ₱180,000 per year

    The Front Office Associate is responsible for the guests' check-in and check-out; efficiently handles payment; and acts as support for the reservations and business center associates.MINIMUM JOB REQUIREMENTS.Education. Graduate of a bachelor's degree in business management, marketing management, hotel and restaurant management, tourism or equivalent.Work...

  • Administrative Associate

    4 days ago

    Davao City, Davao, Philippines Ateneo de Davao Univeristy Full time ₱1,200,000 - ₱2,400,000 per year

    The Content Creator and Manager develops engaging and strategic content to promote the university's programs, values, and achievements. The role involves writing articles, creating social media content, supporting multimedia projects, and collaborating with various offices to communicate key messages effectively.Key Responsibilities• Writes and edits news...

  • Hub Associate

    1 week ago

    Davao City, Davao, Philippines Private Advertiser Full time ₱300,000 - ₱450,000 per year

    Job DescriptionThe Hub Associate is responsible for the overall operations and maintenance of the Hub, including sales processing, order deliveries, inbound and outbound warehouse operational requirements, and inventory integrity functions, while managing all administrative requirements.CUSTOMER ENGAGEMENT and SALES SUPPORTEnsures that all inquiries from...