Quantitative Fieldwork Coordinator

The Quantitative Fieldwork Coordinator is responsible for all aspects of recruitment for quantitative and qualitative projects in the US market and assists Project Managers to ensure studies are delivered in accordance with client specs. The Fieldwork Coordinator liaises with other team members to deliver the project and is fully responsible for the sampling and setup aspects of the allocated projects.

• Execute end to end project related tasks which include (but not exclusively) link setup, link testing, setup and delivery of study invitations via custom tools, manage exclusion lists, and incentive reconciliation.
• Manage sampling for the allocated projects from the setup for internal invites to custom recruitment.
• Excellent understanding of project recruitment methodology for studies; coordinate with project assistants to best utilize available options for maximum results.
• Build a sampling plan for the projects allocated.
• Liaise with other teams to maximize internal sample resources via phone recruitment, custom emails and other custom recruitment solutions.
• Review projects on a regular basis and inform project managers when internal sampling strategies have been exhausted.
• Provide recruitment update to the project management team upon request.
• Ensure projects are completed in line with timelines stipulated by the client.
• Come up with alternative sampling strategies when internal panel sample is not sufficient to reach total sample sizes of projects.
• Track, monitor and report on sampling performance at a project level.
• Have an excellent understanding of the M3 sampling, emailing and reporting tools to ensure they are used to the best of their capabilities in supporting project deliverability.
• Address Project Managers and other stakeholders' requests in timely manner.
• Attend meetings with PMs regarding assigned projects to ensure project specifications, client needs, timelines, and responsibilities are understood.
• Takes notes and fill checklists during key meetings and share them with the attendees afterwards.
• Host internal or setup external market research pretest/pilot interviews for clients, and ensure interviews are conducted on time and as planned. This will require direct client and respondent interactions.
• Track, monitor and report on custom recruitment performance.
• Support PMs ensuring that projects are closed and ready for invoicing in a timely manner.
• Setup Dynamic Audiences on projects based on the clients' specifications.

• Bachelor's degree or equivalent required
• Relevant coursework in market research or healthcare preferred but not required
• 0 – 1 year of market research experience
• Excellent communication and teamwork skills
• Detail-oriented with ability to manage multiple projects in a fast-paced environment
• Adaptable, independently motivated, and able to work well under pressure
• Proficiency in market research tools and platforms preferred
• Ability to meet and exceed key metrics
• Exceptional written and verbal communication skills, with demonstrated knowledge of English grammar rules
• Strong Microsoft Office skills (Excel) and quick learner of new technologies/software
• Must have basic math skills, with the ability to calculate incidence rate, response rates profit, etc
• Interest / natural curiosity or previous experience /exposure within the healthcare space
• Exhibit strong critical thinking skills and take initiative to improve skills and troubleshoot proactively with PM using all available resources to support project success
• Ability to work autonomously and in a team environment to successfully meet study specific and departmental objectives.
• Self-motivated and able to (re)prioritize tasks throughout the workday
• Exceptional time management, organizational skills, attention to detail and ability to multitask
• Fluent in English (written and verbal)

Flexibility to work in US EST and UK hours.

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Project Management
• Industries: Market Research