Quantitative Project Coordinator

About the Role:

The Quantitative Fieldwork Coordinator is a key team member in the execution of quantitative projects. This role is responsible for all aspects of recruitment for quantitative and qualitative projects in the US market, assisting Project Managers in ensuring studies are delivered according to client specifications.

Key Responsibilities:

• Execute end-to-end project-related tasks, including link setup, testing, delivery of study invitations via custom tools, managing exclusion lists, and incentive reconciliation.
• Manage and control sampling for allocated projects from internal invites to custom recruitment.
• Develop a thorough understanding of project recruitment methodology and coordinate with project assistants to maximize available options for optimal results.
• Build a sampling plan for projects allocated.
• Collaborate with other teams to optimize internal sample resources through phone recruitment, custom emails, and other custom solutions.
• Regularly review projects and inform project managers when internal sampling strategies have been exhausted.
• Provide timely recruitment updates to the project management team as requested.
• Ensure projects are completed within timelines stipulated by clients.
• Develop alternative sampling strategies when internal panel samples are insufficient to meet total sample sizes of projects.
• Track, monitor, and report on sampling performance at a project level.
• Possess an excellent understanding of M3's sampling, emailing, and reporting tools to ensure their effective use in supporting project deliverability.
• Address project managers' and stakeholders' requests in a timely manner.
• Attend meetings with PMs regarding assigned projects to ensure project specifications, client needs, timelines, and responsibilities are understood.
• Take notes and fill checklists during key meetings and share them with attendees afterwards.
• Host internal or external market research pretest/pilot interviews for clients, ensuring they are conducted on time and as planned, requiring direct client and respondent interactions.
• Track, monitor, and report on custom recruitment performance.
• Support PMs in ensuring that projects are closed and ready for invoicing in a timely manner.
• Setup Dynamic Audiences on projects based on clients' specifications.

Required Skills and Qualifications:

• Bachelor's degree or equivalent required.
• Relevant coursework in market research or healthcare preferred but not required.
• 0 – 1 year of market research experience.
• Excellent communication and teamwork skills.
• Detail-oriented with ability to manage multiple projects in a fast-paced environment.
• Adaptable, independently motivated, and able to work well under pressure.
• Proficiency in market research tools and platforms preferred.
• Ability to meet and exceed key metrics.
• Exceptional written and verbal communication skills, with demonstrated knowledge of English grammar rules.
• Strong Microsoft Office skills (Excel) and quick learner of new technologies/software.
• Basic math skills, with ability to calculate incidence rate, response rates profit, etc.
• Interest/natural curiosity or previous experience/exposure within the healthcare space.
• Exhibit strong critical thinking skills and take initiative to improve skills and troubleshoot proactively with PM using all available resources to support project success.
• Ability to work autonomously and in a team environment to successfully meet study-specific and departmental objectives.
• Self-motivated and able to (re)prioritize tasks throughout the workday.
• Exceptional time management, organizational skills, attention to detail, and ability to multitask.
• Fluent in English (written and verbal).

Additional Information:

Flexibility to work in US EST and UK hours.