Billing Coordinator

1 week ago

Makati, Philippines OpenText Full time

Overview OpenText Makati, National Capital Region, Philippines Join to apply for the Billing Coordinator (Fixed Term) role at OpenText . OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. We partner with the world’s leading companies to tackle complex issues and contribute to projects that shape the future of digital transformation. AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do—powering innovation and transforming work. We’re hiring talent that AI can’t replace to help us shape the future of information management. What you will do Reporting to the Billing Operations Manager, the Billing Coordinator is an integral role in ensuring Billing accuracy. You will bring customer service, problem solving, and business partner skills to work with Sales, Billing Specialists, and other key stakeholders to ensure order processing and related billing functions deliver to our billing KPIs and internal metrics. You are a great team player who thrives on continuous improvement and embraces change in daily work to support our Billing mandate. Process orders and complete invoicing to meet or exceed billing targets, interpreting legal agreements of varying complexity and ensuring POs meet ordering standards. Ensure all Revenue Recognition criteria are met to enable the order to be booked. Troubleshoot and resolve order management and billing issues to support cash collection targets. Manage internal customer/stakeholder inquiries on billing processes, internal controls, and policies. Follow internal controls and policies related to order processing and billing to protect OpenText’s brand. Identify and support continuous improvement initiatives and contribute to automation goals. Deliver on other priorities as assigned to execute the Billing delivery excellence mandate. What it takes University/College degree in a relevant discipline (Finance & Accounting considered an asset). Minimum 2+ years of experience in a relevant environment; global billing experience in software services or high-tech industries is an asset. Good customer service experience. Working knowledge of billing systems and Microsoft products; knowledge of SAP and Salesforce Lightning is a plus. Strong understanding of accounting principles. Experience reviewing legal agreements is an asset. Detail- and results-oriented, with ability to work under pressure to meet tight timelines. Strong oral and written communication skills; multilingual abilities are an asset. Self-starter with strong teamwork abilities and a willingness to learn and adapt to ensure best billing practices. Excellent organizational skills. Equal Opportunity OpenText’s efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides guidance on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace. #J-18808-Ljbffr

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