Project Manager, Service Delivery

About Command|Link

About Command|Link
Command|Link is a global SaaS Platform providing network, voice services, and IT security solutions, helping corporations consolidate their core infrastructure into a single vendor and layering on a proprietary single pane of glass platform. Command|Link has revolutionized the IT industry by tackling the problems our competitors create. In recognition for our unprecedented innovation and dedication, Command|Link was recognized as the SD-WAN Product of the Year, ITSM Visionary Spotlight, UCaaS Product of the Year, NaaS Product of the Year, Supplier of the Year, and the AT&T Strategic Growth Partner. Command|Link has built the only IT platform for scale that solves ISP vendor sprawl and IT headaches. We make it easy for our customers to get more done, maximize uptime and improve the bottom line.
Learn more about us here
Role Overview
As a Project Manager within our Service Delivery team, you will play a pivotal role in managing new orders for business customers across our range of services. Unlike traditional approaches, you will take ownership of orders from initiation to completion, eliminating handoffs between departments to enhance the overall customer experience. This role requires effective communication, project management skills, and a deep understanding of telecommunications services.
This is a Full-Time position. We operate 100% remotely. No travel to customer locations is required.
Key Responsibilities

• Own and manage the entire delivery process for assigned orders, ensuring timely and high-quality delivery of services.
• Coordinate with internal and contracted third-party resources to meet customer requirements and delivery timelines.
• Regularly communicate with customers, providing clear and consistent updates throughout the entire delivery life cycle
• Handle tasks such as ordering Internet Circuits, managing Hosted VoIP projects, and overseeing number porting processes.
• Document dependencies and priorities clearly for efficient project execution.
• Utilize hands-on delivery experience to drive successful outcomes for each project.
• Demonstrate expertise in SDWAN Implementation, VoIP porting, and Internet circuit ordering with various carriers.
  

Qualifications

• Minimum of 5 years experience in the telecommunications industry
• Minimum of 5 years of experience in Service Delivery and/or Project Management
• Hands-on experience in VoIP, SDWAN Implementation, and Internet Circuit ordering with carriers
• Ability to document dependencies and priorities clearly
• Proficient in effectively managing third-party resources
  

Why you'll love life at Command|Link
Join us at CommandLink, where you'll have the opportunity to shape the future of business communication. We value the innovative spirit and seek individuals ready to bring their unique vision and expertise to a team that values bold ideas and strategic thinking. Are you ready to make an impact?

• Room to grow at a high-growth company
• An environment that celebrates ideas and innovation
• Your work will have a tangible impact
• Flexible time off
• Fun events at cool locations
• Employee referral bonuses to encourage the addition of great new people to the team
  

Commandlink hires individuals in a number of geographic regions and the pay ranges listed reflect the cost of labor across these regions. The base pay for this position as displayed at the bottom of the job description is a range based on our lowest geographic region, up to our highest geographic region. Pay is based on location among other factors, such as skill-set, experience, and qualifications held. Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Contract

Job function

• Job function Project Management and Information Technology
• Industries Software Development

Referrals increase your chances of interviewing at CommandLink by 2x

Get notified about new Project Manager jobs in Philippines .

Project Management Coordinator (Permanent Work from home)

National Capital Region, Philippines 1 week ago

Makati, National Capital Region, Philippines 2 weeks ago

Manila, National Capital Region, Philippines 2 months ago

Philippines $7,200.00-$7,800.00 3 weeks ago

Pasig, National Capital Region, Philippines 1 week ago

Executive & Project Management Assistant Project Coordinator - Food Manufacturing (1 year contract)

Pasig, National Capital Region, Philippines 3 weeks ago

Pasig, National Capital Region, Philippines 3 months ago

Mandaluyong, National Capital Region, Philippines 3 weeks ago

Operation Project Manager/Call Center Manager Operations Project Manager (Ecommerce & Asana Certfied) Construction Project Manager & Customer Relations

Pasay, National Capital Region, Philippines 2 weeks ago

Manila, National Capital Region, Philippines 5 days ago

Digital Insurance Project Manager (Fully Remote)

Makati, National Capital Region, Philippines 1 month ago

Manila, National Capital Region, Philippines 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

---