Appraisal Assistant

Discover your 100% YOU with MicroSourcing Position: Appraisal Assistant Location: 1880, Eastwood, Libis QC, Philippines Work setup & shift: Onsite | Night Shift Why join MicroSourcing? Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities. Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements. Career Growth: Take advantage of opportunities for continuous learning and career advancement. Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture. Your Role As a Appraisal Assistant, you will: Place appraisal orders Follow up on statuses of appraisal orders Proactively communicate statuses to our customers (the AMs and the HO) Manage communications with the AMCs and relay messages back to AMs Update our Undelivered Appraisal queue with the latest statuses and notes for transparency Communicate and follow-up with title companies to effectively manage the title order reports queue and undelivered reports queue Effectively escalate any title order issues to the appropriate parties Work with cross-functional teams to successfully bring an application to close Other tasks as needed YOU ARE Empathetic - you put can put yourself in the homeowner's shoes and take pride in helping them accomplish their goals A self-starter - you take a proactive approach to your work An excellent communicator - you always communicate with clarity whether verbal or written Adaptable - you are resourceful and enjoy the challenge of helping to grow a business with new initiatives and are quick to understand new process and procedures Resilient - you are able to persevere when confronted with challenges Energetic - you're able to keep up and thrive in fast-paced settings Team player - you enjoy collaborating with your peers and are constantly rethinking how to improve processes and the homeowner experience Goal oriented - you set high expectations for yourself and strive to hit your goals Qualifications Fastidious attention to detail Strong analytical and problem-solving skills Comfort presenting and defending evaluation decisions Fluency in Microsoft Office or Google Sheets. You use formulas to reduce errors and increase efficiency whenever possible. Enthusiasm for joining an early-stage tech company with an interest in real estate and consumer fintech 2+ years in Banking, Consumer Lending, Operations, or Administrative Support is a plus Experience in the real estate and/or mortgage industry desirable but not required A desire to deliver an uncommon level of quality customer service Knowledge of common credit underwriting standards, and income and asset evaluation is a plus About MicroSourcing With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines. Our commitment to 100% YOU MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive. At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100% MicroSourcing is an equal opportunities employer and welcomes applications from all qualified candidates. #J-18808-Ljbffr