Outbound Support Specialist – With at least 3 months BPO background

4 weeks ago

Cebu City, Philippines CORPORATE VISIONS INC Full time

About the role Corporate Visions Inc is seeking an experienced Outbound Support Specialist to join our team in Cebu Central Visayas. In this full-time role, you will be responsible for delivering exceptional customer service through outbound call centre activities. With a focus on customer satisfaction, you will work closely with our clients to address their needs and provide tailored solutions. What you’ll be doing Proactively reaching out to customers to address queries and resolve issues Identifying customer needs and providing appropriate solutions Maintaining accurate records and documentation of customer interactions Collaborating with cross‑functional teams to ensure seamless customer experiences Continuously improving processes and identifying opportunities to enhance customer service What we’re looking for At least 3 months of experience in a BPO (Business Process Outsourcing) environment Strong communication and interpersonal skills with the ability to engage customers effectively Excellent problem‑solving and analytical skills to identify and resolve customer concerns Proficiency in English, both verbal and written Ability to work in a fast‑paced, dynamic environment and adapt to changing priorities A genuine passion for delivering exceptional customer service What we offer Competitive salary and performance‑based bonuses Comprehensive health insurance coverage Opportunities for professional development and career advancement Flexible work arrangements and a work‑life balance culture Fun and engaging team‑building activities About us Corporate Visions Inc is a leading provider of customer service and business process outsourcing solutions. With a focus on innovation and customer‑centricity, we work with clients across various industries to deliver exceptional experiences and drive business growth. Join our dynamic team and be a part of our continuous success story. Apply now for this exciting Outbound Support Specialist role and start your journey with Corporate Visions Inc. #J-18808-Ljbffr

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