Administrative & Operations Virtual Assistant (JOB ID: DOTLOU1)

5 days ago

Pasay, Philippines Inside Out Full time

Job Details Job Title: Administrative & Operations Virtual Assistant Job ID: DOTLOU1 Industry: Construction Location: LATAM / PH Job Status: Full Time Work Schedule: 8am - 5pm CST (Time zone) Salary: $7- $9 per hour (review after 90 days) Target Start Date: ASAP About the Client Our client is a rapidly growing new business in the construction and roofing industry, dedicated to providing high-quality service to our clients. We are seeking a highly organized, tech-savvy, and detail-oriented Virtual Assistant (VA) to take ownership of our core operations and administrative functions. This is a critical full-time role designed to allow the business owner to focus on growth by delegating key daily tasks. About the Role We are looking for a dedicated and proactive Virtual Assistant to be the backbone of our new roofing company's daily operations. This is a full-time, long-term opportunity for a professional who thrives in a dynamic environment and is eager to streamline processes and suggest improvements. Prior experience in the construction or roofing industry is highly desirable. Key Responsibilities Lead and System Management: Serve as the primary user for the LEAP application (a core business app for delegation, estimates, and invoicing). Manually input new customer leads and addresses into the LEAP system. Utilize LEAP to drop leads into designated "buckets" for delegation to specific salespeople or contractors. Monitor and manage the official company email for incoming leads and communications. Customer Communication & Reception: Manage and operate the business phone number (initiated through CallRail), including redirecting the number as needed. Handle all incoming phone calls during standard business hours (e.g., 8 AM to 5 PM, or a set schedule). Administrative & Financial Support: Log and manage invoices and potentially create estimates using the LEAP application. Manage and place material orders with distributors, utilizing pricing information linked within the LEAP system. Assist with the overall management of customer accounts and projects. Document and help streamline and structure new processes and procedures to improve efficiency. Qualifications & Skills Experience: Proven experience as a Virtual Assistant, Operations Specialist, or Administrator, ideally within the construction, roofing, or related trade industry. Tech Savvy: Must be highly proficient and comfortable with quickly learning and utilizing new software and applications, specifically business operations platforms like LEAP. Attention to Detail: Exceptional organizational skills and a meticulous approach to data entry, lead tracking, and order management. Communication: Fluent and clear English verbal and written communication skills with a strong understanding of American business culture. Work Style: Ability to work independently, demonstrate strong initiative, and bring fresh ideas to the table for process improvement. Commitment: Desire for a long-term, full-time working relationship. #J-18808-Ljbffr

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