Chat Support Agent

1 day ago

Quezon City, Philippines Afni, Inc. Full time

Overview

Afni Philippines is looking for Chat Support Representatives (CSR) to support our company in SM Fairview, Quezon City. In this role, you'll be using your customer interaction skills to deliver excellent customer service.

Responsibilities
  • Provide chat support to customers and resolve inquiries with accuracy and empathy.
  • Maintain a professional and helpful tone in all customer interactions.
  • Adhere to information security measures and operate in a paperless environment.
Qualifications
  • At least 6 months of BPO experience handling international accounts.
  • At least a high school diploma.
  • Strong communication skills (conversational, confident, spontaneous, relational).
  • Strong comprehension and learning agility.
  • Able to work in a paperless environment with stringent information security measures.
  • Must be able to provide NBI clearance before the start date.
Compensation and Benefits
  • Up to PHP 19,000 monthly
  • PLUS up to PHP 9,000 monthly performance incentive
  • Up to 4 HMO dependents for FREE
  • PHP 10,000 Annual Medical Reimbursement
  • Life Insurance
  • Paid Training
  • Unlimited growth opportunities
Additional Employment Details
  • Seniority level: Associate
  • Employment type: Full-time
  • Job function: Customer Service and Sales
  • Industries: Outsourcing and Offshoring, Consulting and Telecommunications
Application Information

For more information, you may contact Afni Philippines Recruitment:

  • Facebook.com/AfniPhilippines
  • Instagram.com/afniph
  • linkedin.com/company/ /

Walk in and apply today. Recruitment support is available; check the location details above and plan your visit accordingly.

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