
Chat Support Representative
5 days ago
A Chat Support Representative is responsible for assisting customers through live chat platforms. The role involves responding to inquiries, resolving issues, and providing accurate information in a timely and professional manner. Agents are expected to maintain a friendly and empathetic tone while ensuring customer satisfaction.
Key Responsibilities:
Handle multiple chat conversations simultaneously.
Provide accurate, clear, and concise information to customers.
Assist with troubleshooting, account inquiries, product/service details, and order status.
Escalate complex issues to higher support teams when necessary.
Ensure proper documentation of interactions in the system.
Deliver excellent customer experience by being patient, proactive, and solution-oriented.
Skills & Qualifications:
Strong written communication skills with good grammar and spelling.
Ability to multitask and work under pressure.
Good problem-solving and analytical skills.
Familiarity with CRM/chat platforms is an advantage.
Customer service experience is a plus but not always required.
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Chat Support Representative
2 weeks ago
Quezon City, Philippines MHR Full timeA Chat Support Representative is responsible for assisting customers through live chat platforms. The role involves responding to inquiries, resolving issues, and providing accurate information in a timely and professional manner. Agents are expected to maintain a friendly and empathetic tone while ensuring customer satisfaction. Key...
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Chat Support Representative
4 weeks ago
Quezon City, National Capital Region, Philippines MHR Full timeA Chat Support Representative is responsible for assisting customers through live chat platforms. The role involves responding to inquiries, resolving issues, and providing accurate information in a timely and professional manner. Agents are expected to maintain a friendly and empathetic tone while ensuring customer satisfaction.ResponsibilitiesHandle...
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Chat Support Representative
2 days ago
Quezon City, National Capital Region, Philippines TTEC Full time ₱200,000 - ₱250,000 per yearChat Support RepresentativeYour potential has a place here with TTEC's award-winning employment experience. As a Chat Support Representative working onsite in Novaliches, you'll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in...
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Chat Support Representative
2 weeks ago
Antipolo City, Calabarzon, Philippines INTERCON MANPOWER SERVICES Full time ₱312,000 per yearLocation: Onsite (Bridgetowne IPI)Salary: Up to 26,000 PHP monthly salary package + Benefits & BonusesVirtual Hiring Process: No need to visit the office for interviewsAbout Us:Bridgetowne IPI is a dynamic and rapidly growing company focused on providing exceptional customer service. We are seeking Chat Support Representatives to join our team If you are...
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Chat Support Representative
2 days ago
Makati City, National Capital Region, Philippines Percepta Full time ₱150,000 - ₱250,000 per yearYour potential has a place here with TTEC's award-winning employment experience. As a Chat Support Representative working onsite in Novaliches, you'll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it...
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Sales Chat Support Representative
3 weeks ago
Cebu City, Central Visayas, Philippines OP360 (OfficePartners360) Full timeOverviewWe are currently seeking a Customer Service Representative for a non-voice, chat-based sales account. This role is ideal for individuals with strong communication skills and a proven ability to convert conversations into successful sales, all in a fast-paced, customer-focused environment.Key ResponsibilitiesEngage with customers through live chat to...
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Chat Sales Representative
2 days ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time ₱150,000 - ₱250,000 per yearTASQ is actively seeking chat sales representatives fluent in English for an on-site position in Cebu City, starting as soon as possible. The initial pre-screening interview will be conducted over the phone, so please make sure that your line is available. **Work Setup:** On-site (Cebu) **Shift:** No fixed schedule **Requirements:** - At least a high school...
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Chat Support Representative
2 days ago
Cebu City, Central Visayas, Philippines Clu Forwarding Full time ₱150,000 - ₱250,000 per yearWhat's the general objective of the role?Receiving ang addressing customer e-mails and chat, as well as processing transactions regarding benefitsWhat are the duties and responsibilities?Responding to customer inquiries via email, chat, and/or callProviding timely responses to customer benefits email inquiries and requests, in adherence to the client...
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Sales Chat Support Representative
5 days ago
Cebu City, Philippines OfficePartners360 (OP360) Full timeWe are currently seeking a Customer Service Representative for a non-voice, chat-based sales account. This role is ideal for individuals with strong communication skills and a proven ability to convert conversations into successful sales, all in a fast-paced, customer-focused environment. Key Responsibilities: - Engage with customers through live chat to...
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Sales Chat Support Representative
2 weeks ago
Cebu City, Philippines OfficePartners360 (OP360) Full timeWe are currently seeking a Customer Service Representative for a non-voice, chat-based sales account. This role is ideal for individuals with strong communication skills and a proven ability to convert conversations into successful sales, all in a fast-paced, customer-focused environment. Key Responsibilities: - Engage with customers through live chat to...