Chat Support Representative
4 weeks ago
A Chat Support Representative is responsible for assisting customers through live chat platforms. The role involves responding to inquiries, resolving issues, and providing accurate information in a timely and professional manner. Agents are expected to maintain a friendly and empathetic tone while ensuring customer satisfaction.
Key Responsibilities:
Handle multiple chat conversations simultaneously.
Provide accurate, clear, and concise information to customers.
Assist with troubleshooting, account inquiries, product/service details, and order status.
Escalate complex issues to higher support teams when necessary.
Ensure proper documentation of interactions in the system.
Deliver excellent customer experience by being patient, proactive, and solution-oriented.
Skills & Qualifications:
Strong written communication skills with good grammar and spelling.
Ability to multitask and work under pressure.
Good problem-solving and analytical skills.
Familiarity with CRM/chat platforms is an advantage.
Customer service experience is a plus but not always required.
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Chat Support Representative
7 days ago
Quezon City, National Capital Region, Philippines GameOne PH Full timeHIRING: Chat Support RepresentativeLocation: On-site – Cubao, Quezon CityWe're looking for a Chat Support Representative to handle customer inquiries, product concerns, and returns — mainly for electronics and gadgets.Qualifications:With experience in chat or email support, customer service, or handling returnsBackground or knowledge in electronics and...
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Chat Support Representative
3 days ago
Quezon City, Philippines MHR Full timeA Chat Support Representative is responsible for assisting customers through live chat platforms. The role involves responding to inquiries, resolving issues, and providing accurate information in a timely and professional manner. Agents are expected to maintain a friendly and empathetic tone while ensuring customer satisfaction. Key...
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Chat Support Representative
5 days ago
Quezon City, National Capital Region, Philippines TTEC Full time ₱200,000 - ₱250,000 per yearChat Support RepresentativeYour potential has a place here with TTEC's award-winning employment experience. As a Chat Support Representative working onsite in Novaliches, you'll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in...
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Chat Support Representative- Spark Cubao
2 weeks ago
Quezon City, National Capital Region, Philippines VICTORIAN PLACEMENT AGENCY Full time ₱900,000 - ₱1,200,000 per yearAbout the roleWe are seeking a talented Chat Support Representative to join our dynamic team at Spark Cubao, a leading provider of customer service solutions. As a Chat Support Representative, you will be responsible for providing exceptional customer service through real-time chat interactions. This is a full-time position based in Quezon City, Metro...
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Chat Support Representative
2 weeks ago
Cebu City, Central Visayas, Philippines ARAM ENTERPRISES INC Full time ₱900,000 - ₱1,200,000 per yearAbout the role Join the customer service team at ARAM ENTERPRISES INC' as a full-time Chat Support Representative based in Central Cebu City Cebu. In this dynamic role, you will be the primary point of contact for customers, providing excellent service and support through chat channels. Your strong communication skills and passion for problem-solving will...
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Chat/Email Support Representative
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Mandaluyong City, National Capital Region, Philippines Talent Outsourcing Channel Solutions Full timeAbout the role Talent Outsourcing Channel Solutions is seeking a talented Chat/Email Support representative to join our dynamic team in Mandaluyong City Metro Manila. This full-time position is an excellent opportunity for individuals passionate about providing exceptional customer service through virtual communication channels.What you'll be doingRespond...
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Chat Support Representative
5 days ago
Makati City, National Capital Region, Philippines Percepta Full time ₱150,000 - ₱250,000 per yearYour potential has a place here with TTEC's award-winning employment experience. As a Chat Support Representative working onsite in Novaliches, you'll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it...
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Chat Support
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Cebu City, Central Visayas, Philippines Metacom Full time ₱216,000 - ₱300,000 per yearJoin our growing team as a Chat Support Representative Handle customer concerns via chat or email — no calls required. You'll assist customers with inquiries, order updates, and basic troubleshooting while maintaining a professional and friendly tone.Qualifications:At least High School Graduate (Old Curriculum) or Senior High GraduateNo experience...
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Chat Support Representative
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Cebu City, Central Visayas, Philippines Clu Forwarding Full time ₱150,000 - ₱250,000 per yearWhat's the general objective of the role?Receiving ang addressing customer e-mails and chat, as well as processing transactions regarding benefitsWhat are the duties and responsibilities?Responding to customer inquiries via email, chat, and/or callProviding timely responses to customer benefits email inquiries and requests, in adherence to the client...
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Logistics Support Representative
1 day ago
Quezon City, Philippines Sapient Global Services Full timeJoin to apply for the Logistics Support Representative - CSR role at Sapient Global Services 1 day ago Be among the first 25 applicants Join to apply for the Logistics Support Representative - CSR role at Sapient Global Services Easy and Fast One-day Hiring Process! Earn up to 25k monthly plus more benefits! We are looking for a Customer Service...
