Chat Support Representative
4 weeks ago
A Chat Support Representative is responsible for assisting customers through live chat platforms. The role involves responding to inquiries, resolving issues, and providing accurate information in a timely and professional manner. Agents are expected to maintain a friendly and empathetic tone while ensuring customer satisfaction.
Key Responsibilities:
Handle multiple chat conversations simultaneously.
Provide accurate, clear, and concise information to customers.
Assist with troubleshooting, account inquiries, product/service details, and order status.
Escalate complex issues to higher support teams when necessary.
Ensure proper documentation of interactions in the system.
Deliver excellent customer experience by being patient, proactive, and solution-oriented.
Skills & Qualifications:
Strong written communication skills with good grammar and spelling.
Ability to multitask and work under pressure.
Good problem-solving and analytical skills.
Familiarity with CRM/chat platforms is an advantage.
Customer service experience is a plus but not always required.
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Chat Support Representative
7 days ago
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Chat Support Representative
3 days ago
Quezon City, Philippines MHR Full timeA Chat Support Representative is responsible for assisting customers through live chat platforms. The role involves responding to inquiries, resolving issues, and providing accurate information in a timely and professional manner. Agents are expected to maintain a friendly and empathetic tone while ensuring customer satisfaction. Key...
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Chat Support Representative
5 days ago
Quezon City, National Capital Region, Philippines TTEC Full time ₱200,000 - ₱250,000 per yearChat Support RepresentativeYour potential has a place here with TTEC's award-winning employment experience. As a Chat Support Representative working onsite in Novaliches, you'll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in...
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Chat Support Representative- Spark Cubao
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Chat Support Representative
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Chat/Email Support Representative
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Chat Support Representative
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Chat Support
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Chat Support Representative
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Logistics Support Representative
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Quezon City, Philippines Sapient Global Services Full timeJoin to apply for the Logistics Support Representative - CSR role at Sapient Global Services 1 day ago Be among the first 25 applicants Join to apply for the Logistics Support Representative - CSR role at Sapient Global Services Easy and Fast One-day Hiring Process! Earn up to 25k monthly plus more benefits! We are looking for a Customer Service...