Service Reliability Engineer

4 weeks ago

Quezon City, Philippines Electronic Commerce Payments Inc. (ECPay) Full time

Overview

Be among the first 25 applicants. Ensure the availability, scalability, and performance of the critical systems and services. Maintain production stability through proactive monitoring, incident response, systems engineering, and continuous improvement. Play a key role in mentoring and training our NOC (Network Operations Center) team to strengthen operational excellence in a 24x7 environment.

Responsibilities
  • Ensure the availability, scalability, and performance of the critical systems and services
  • Maintain production stability through proactive monitoring, incident response, systems engineering, and continuous improvement
  • Mentor and train the NOC (Network Operations Center) team to strengthen operational excellence in a 24x7 environment
Qualifications
  • Strong knowledge of Windows, Linux/Unix systems, networking, and cloud infrastructure (e.g., AWS, GCP, Azure)
  • Experience with observability tools (e.g., Prometheus, Grafana, PRTG)
  • Proficient in scripting (e.g., Bash, Python) and infrastructure-as-code (e.g., Terraform, Ansible)
  • Experience in a 24x7 operational support environment is a strong advantage
  • ITIL, SRE Foundation certification, System administration and IT certifications in Linux, Microsoft-(MCSA)
  • Bachelor's degree in Computer Science, Information Technology, or a related field
  • 2+ years of experience in SRE, DevOps, Systems Engineering, or similar roles
  • Able to work in graveyard shift
Seniorities
  • Entry level
Employment type
  • Full-time
Job function
  • Engineering and Information Technology
Industries
  • IT Services and IT Consulting
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