Bpo Collections Team Leader

3 weeks ago

Metro Manila Philippines Buscojobs Full time

Responsibilities

  • Deliver Account receivable, Trial balance and close or journal entry deliverables including but not limited to:
  • Participate in planning and forecasting exercise with onshore and business associates
  • Create financial reports on costs and allocations and perform analysis on various cuts for presentation to management and business groups
  • Identify and implement improvements in formats and templates used for reporting and analysis
  • Ensure that all SLAs are met, measured and reported to the clients on agreed frequency
  • Run the governance with clients and maintain action logs to record, track and close the issues
  • Act as first escalation point of contact for all service delivery related matters
  • Conduct team meetings, collect information on people issues and implement actions to address them.
  • Review of deliverables on defined parameters.
  • Continuous process improvements to create capacities.
  • Build, own and improve internal controls in the processes
Qualifications
  • College Graduate
  • 3+ years of experience handling collection account (AR-B2B) in BPO setting with at least 3+ years supervisory experience (required)
  • Reporting Act (FCRA), or US Collections / International Collections
  • Excellent written and verbal communication skills, as well as interpersonal and customer service skills
  • Ability to identify problems, organize, collect, and analyze data and make recommendations for improvement
  • Amenable to work onsite (TAGUIG)
#J-18808-Ljbffr

  • Collections Team Leader Bpo Company

    3 weeks ago

    , Metro Manila, Philippines Buscojobs Full time

    Job Description Team Leader for Collection Responsibilities : Ensures the team achieves goals established for the unit. Plan, direct, evaluate and supervise workflow. Track and coach team members’ performance. Handle escalation in collecting high risk, serious delinquent, or loans requiring special attention. Assist in ongoing monitoring and providing...

  • Collection Team Leader

    3 weeks ago

    , Metro Manila, Philippines Buscojobs Full time

    Job Listing 1 Bizwide Collection Services Co. located in Ortigas Center, Pasig City is urgently looking for a Debt Collection Specialist. knows how to drive motorcycle, with own motorcycle and driver's license with collection experience willing to do field works knowledgeable in computer and paper works trust-worthy, hard working and goal-oriented Email your...

  • Team Leader | Ar Claims

    3 weeks ago

    , Metro Manila, Philippines Buscojobs Full time

    Team Leader AR Claims Healthcare BPO Pasay, Camarines Sur ₱ - ₱ Y Access Healthcare Posted today Job Description We are seeking a experienced AR Claims Representative to join our growing Healthcare BPO team. In this role, you will be responsible for managing the end-to-end medical billing cycle, ensuring timely collections, following up on unpaid...

  • Collections Team Leader

    6 days ago

    Ortigas, Metro Manila, Philippines Wefund Lending Corp. Full time ₱900,000 - ₱1,200,000 per year

    Job descriptionOwn KPIs and work with the team towards achieving them each day/month/yearCoaching, mentoring, and motivating collections team members.Keep track of, RPC, Contact Rate, PTP Conversion Rate, PTP reminders and daily expected collections to ensure achievement of daily target.Manage incentive, rewards, and overtime tracking.Manage...

  • Team Leader

    2 weeks ago

    , , Philippines Go-Get Data Consultancy Full time

    Overview Job title: Team Leader. Type of Support: Voice. Work setup: 100% Onsite in Cebu. Work shift: US Business Hours. Salary: up to 34K package. Qualifications 2nd year completed/College Graduate At least 2 years experience as a Team Leader in BPO Preferred Healthcare experience in BPO With Insurance background, claims processing, US benefits Not a job...

  • Collection Team Leader

    2 weeks ago

    Manila, Philippines Billease Full time

    Job Opening: Collection Team Leader – Billease Billease Manila, National Capital Region, Philippines Salary: Competitive Salary Plus Incentives and Bonuses Job Summary We’re looking for a Collection Team Leader to manage and motivate a team of collectors, ensure recovery targets are met, and handle escalated accounts—while maintaining professionalism...

  • Collection Team Leader

    4 days ago

    Manila, National Capital Region, Philippines Billease Full time ₱240,000 - ₱300,000 per year

    Job Opening: Collection Team Leader – Billease Location:Office-Based, Manila Type:Full-time Salary:Up toPhp 25,000 + incentives + allowanceJob Summary:We're looking for aCollection Team Leaderto manage and motivate a team of collectors, ensure recovery targets are met, and handle escalated accounts—while maintaining professionalism and...

  • Collection Team Leader

    6 days ago

    Manila, National Capital Region, Philippines First Digital Finance Corporation Full time ₱900,000 - ₱1,200,000 per year

    Job Opening: Collection Team Leader – BilleaseLocation: ManilaType: Full-timeSalary: Competitive Salary Plus Incentives and BonusesJob Summary:We're looking for a Collection Team Leader to manage and motivate a team of collectors, ensure recovery targets are met, and handle escalated accounts—while maintaining professionalism and...

  • BPO Team Lead

    5 days ago

    , Metro Manila, Philippines Moder Solutions Inc. Full time

    Moder Solutions Inc. is hiring Team Leaders Alabang, Muntinlupa City Work Setup: 100% OnsiteShift: Night Shift (9pm to 6am)Start Date: November 10 About the Role Moder Solutions Inc. is hiring a driven and experienced Team Lead to join our US mortgage account in Alabang. We're looking for a strong BPO leader with a background in billing and collections ,...

  • Operations Manager

    3 weeks ago

    , Metro Manila, Philippines HRTX Full time

    Operations Manager / Team Leader (Healthcare Account – BPO) Job Openings Operations Manager / Team Leader (Healthcare Account – BPO) About the job We are looking for a licensed Philippine Registered Nurse (PHRN) with strong BPO leadership experience to manage operations and lead teams for a Healthcare account. This role combines operational oversight...