Collection Team Leader

Job Listing 1

Bizwide Collection Services Co. located in Ortigas Center, Pasig City is urgently looking for a Debt Collection Specialist.

knows how to drive motorcycle, with own motorcycle and driver's license

with collection experience

willing to do field works

knowledgeable in computer and paper works

trust-worthy, hard working and goal-oriented

Email your resume to

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Taguig, National Capital Region ₱ - ₱ Y Cash-Express Philippines Financing Inc.

Posted today

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SUPERVISORY

• Overseeing the Collection Department
• Training, monitoring, and managing the Collection Specialists and their assigned accounts and performance
• Managing, monitoring, and reporting KPIs, collection reports, and collection issues, and making recommendations
• Monitor and approval of collections specialist DTRs
• Other collection works as needed to meet the expected business targets

COLLECTION SPECIALIST

• Reviewing open accounts for collection efforts
• Making outbound collection calls in a professional manner while keeping and improving client relations
• Resolves client payment concerns and rescues accounts receivable delinquency, applying good customer service in a timely manner
• Collect customer payments in accordance with payment due dates
• Identify issues attributing to account delinquency and discuss them with Collection Team
• Review and monitor assigned accounts and all applicable collection reports
• Provide timely follow-up on payment arrangements

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Collection Team Leader

Posted 1 day ago

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About the role

Yinshan Lending Inc. is seeking a highly motivated and experienced Collection Team Leader to join our dynamic team in Makati City, Metro Manila. As the Collection Team Leader, you will play a pivotal role in driving the success of our collection's operations, leading a team of dedicated collectors and ensuring efficient debt recovery processes.

What you'll be doing

• Manage and supervise a team of collections agents, providing guidance, training and performance feedback to ensure optimal results
• Develop and implement effective collections strategies and processes to maximise debt recovery
• Monitor and analyse team performance, identifying areas for improvement and implementing corrective actions
• Collaborate with cross-functional teams to ensure seamless collections operations and customer service
• Maintain detailed records and reporting on collections activities, progress and outcomes
• Foster a positive and motivating team culture, encouraging continuous learning and professional development
• Ensure compliance with all relevant laws, regulations and company policies governing collections practices

What we're looking for

• Minimum of 5 years of experience in a collections or customer service supervisory role, preferably in the financial services industry
• Strong leadership and people management skills, with the ability to motivate and develop a high-performing team
• Excellent communication and negotiation skills, with the ability to work effectively with both customers and internal stakeholders
• Proficient in data analysis and reporting, with the ability to interpret and utilise performance metrics to drive improvements
• Thorough understanding of collections regulations, policies and best practices
• Proven track record of successfully driving collections performance and meeting or exceeding targets
• Adaptable and resilient, with the ability to thrive in a fast-paced, dynamic environment

What we offer

At Yinshan Lending Inc., we are committed to providing our employees with a rewarding and fulfilling work experience. As a Collection Team Leader, you will have the opportunity to contribute to the growth and success of our company, while enjoying a competitive salary, and excellent career development opportunities. We foster a collaborative and inclusive work culture, where your ideas and contributions are valued.

About us

Yinshan Lending Inc. is a leading financial services provider in the Philippines, specialising in consumer lending and collections. With a strong track record of success and a commitment to innovation, we are dedicated to delivering exceptional customer experiences and driving positive outcomes for our clients. Join our team and be a part of our exciting journey as we continue to expand and enhance our offerings.

Apply now to become our next Collection Team Leader and contribute to the success of Yinshan Lending Inc.

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US Healthcare AR Collections/Follow-up/Denial Management

Taguig, National Capital Region ₱40000 - ₱80000

Y Optum, a UnitedHealth Group Company

Posted 1 day ago

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Job Qualifications:

• Completed at least 2 years of college.
• Minimum 12 months experience in Healthcare Account Receivable/Collections in a BPO setting.
• Familiarity with UB Claims and UB04 forms.
• Experience in medical billing/AR collections.
• Background in calling insurance (Payer) for claim status and payment disputes.
• Familiar with EPIC SYSTEM.
• Willing to work on-site in Taguig.
• Experience in a BPO Healthcare Account is required.

Primary Responsibilities:

• Read contracts for payment disputes.
• Work on the provider side.
• Verify claim status and collect unpaid claims from insurance.
• Process claims payments, manage denials, and track claim statuses.
• Manage collections for healthcare unpaid claims.
• Interact with customers to ensure invoice accuracy and resolve claims discrepancies.
• Provide input on policies, systems, methods, and procedures for premium collection management.
• Educate customers on online applications for claims and payments.
• Monitor outstanding balances and ensure clients pay as billed.
• Prepare invoices and reconcile billing with accounts receivables.
• Conduct quality assurance and audits of collection activities.
• Handle documents, emails, and calls related to account processes.
• Perform accounts receivable collections, follow-up, denial management, claims payment processing, tracking, and appeals for hospital processes.

Your role is critical in providing confidence in the exceptional care we offer to our members, families, facilities, and health professionals. This is an everyday opportunity to do your life's best work.

WHAT WE OFFER

• Market Competitive Pay Levels
• Fast Processing No Exam Hiring
• Retirement Plan
• Medical Plan (HMO) from Day 1 of employment
• Dental, Medical, and Optical Reimbursements
• Life and Disability Insurance
• Sick Leave Conversion
• Tuition Fee Reimbursement
• Employee Assistance Program (EAP)
• Annual Performance Based Merit Increases
• Employee Recognition
• Training and Staff Development
• Employee Referral Program
• Employee Volunteerism Opportunity
• All Mandatory Statutory Benefits

WHO WE ARE

• Optumis the health care technology and innovation company of the UnitedHealth Group enterprise along with UnitedHealthcare.
• UnitedHealth Groupis a health care and well-being company with a mission to help people live healthier lives and help make the health system work better for everyone.
• We\'re a leading health solution and care delivery organization. Our work is complex, but our mission is simple: create a healthier world, with you at the center.
• As part of a Fortune 5 enterprise, we are improving the health care experience of over 125 million people around the world.
• We\'re a diverse team with operations across North America, South America, Europe, Asia Pacific and the Middle East. This includes our over 25,000 employees in the Philippines.
• Elevate your career with a leading health care company while improving lives.

Join us in evolving health care so everyone can have the opportunity to live their healthiest life. This is your opportunity to be part of a team that\'s dedicated to Caring. Connecting. Growing together

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