Associate - Cs Phone

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Associate-cs Phone

Posted today

Job Description

Sutherland is seeking a motivated and passionate person to join us as a Customer Service Consultant. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you

• Customer Service Consultants in this role get to :
• Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services, processing payments, or performing general account maintenance. Up-selling customers to new products or services may be encouraged.

Qualifications :

• High school diploma or GED
• Demonstrated ability to perform at a high level, to support our high volume of inbound calls
• Excellent verbal and written communication skills; proficient reading skills required
• Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required
• Prior customer service experience preferred

Associate-cs Phone

Posted today

Job Description

Sutherland is seeking a motivated and passionate person to join us as a Customer Service Consultant. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you

• Customer Service Consultants in this role get to :
• Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services, processing payments, or performing general account maintenance. Up-selling customers to new products or services may be encouraged.

1. Qualifications :
2. - High school diploma or GED
   - Demonstrated ability to perform at a high level, to support our high volume of inbound calls
   - Excellent verbal and written communication skills; proficient reading skills required
   - Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required
   - Prior customer service experience preferred

Makati, National Capital Region Confidential

Posted 19 days ago

Job Description

(Job Alert) Customer Support Associate

• We are in need of YOU A BPO Company in Makati is in need of a Customer Support Associate. This is a full time and onsite job with the following work responsibilities and qualification.

Responsibilities:

• Phone or Live chat shift
• Help customers by understanding their queries and providing solutions
• Searching the Knowledgebase and FAQ for relevant information to provide solutions
• Communicate with Operations or KYC teams through the internal ticketing system
• Escalate tickets to the internal team, if needed
• Email shift
• Work through the email queue from the oldest emails to the newest
• Attend coaching sessions and client-imposed training

Qualification:

• Customer Service in a BPO industry with at least 6 months experience
• Great level of English, capable of working with English tooling and Knowledge Base
• Ability to multi-task and take responsibility in challenging situations
• Able to adjust to a fast-paced environment / constant changes
• Problem-solving mindset with strong attention to detail
• Ability to take ownership of contact to provide resolution to client
• Growth mindset with the desire to learn/keep learning
• Basic Computer skills with a typing speed of 40 WPM, 100% accuracy

Work location: Ayala Ave., Makati City, Philippines

Customer Support Representatives - Easy Account

Bacoor, Cavite Orbit Teleservices

Posted today

Job Description

Orbit Teleservices helps organizations enhance the most-valued customer relationship by improving the methods that deliver their services. Our background as a pioneering communications company implies we have procedures, experience, and abilities that make us ready to achieve our goals as a company and the business objectives of our clients.

• Minimum Qualifications :
• at least Highschool graduate
• Attention to detail is required
• Self-motivated and can handle pressure well
• Excellent English Communication Skills
• Knowledge in basic Microsoft programs
• MUST not be currently employed

Here\'s What Orbit Can Offer You :

• 3 Dependents can be enrolled in our HMO after 3 months
• 13th Month Pay
• Departmental Awards
• Maternity/Paternity Leave
• Paid leaves 1SL/1VL per month can accumulate if unused
• Attendance Bonus
• 10%-15% DISCOUNT on Partner Gyms
• Competitively priced earnings packages
• Occupational advancement: growth through training

Job descriptions include: Provides assistance, training, and troubleshooting support to lower-level staff; schedule work to ensure coverage; prepares standard reports; resolves messages; etc.

Job Types : Full-time, Permanent, Fresh graduate

Salary : From Php19,000.00 per month

Benefits :

• Paid training
• Pay raise

Schedule :

• 8 hour shift

Supplemental pay types :

• 13th month salary
• Bonus pay
• Commission pay
• Overtime pay
• Performance bonus
• Yearly bonus

Ability to commute/relocate: Bacoor, Cavite: reliably commute or planning to relocate before starting work (required)

Education : Senior High School (preferred)

Language : Fluent English (required)

Csr - Customer Support Specialist Up to 30k

Manila, Metropolitan Manila Trinity Workforce Solutions

Posted today

Job Description

Qualifications :

• 6 - 18 months call center experience (Voice Account)
• At least HS Graduate or completed 1st year college (1st and 2nd sem)
• Amenable to work onsite
• Residing within Metro Manila and CALAMBA
• Okay to work on a shifting or graveyard shift

Responsibilities :

• Resolving customer inquiries/requests
• Developing and maintaining accurate files
• Ensuring requests are handled timely
• Providing cutting-edge service in a friendly, confident, knowledgeable manner

Required Skill Set :

• Analytical and problem solving
• Time management
• Communication & relationships
• Aptitude

Why Us :

• Competitive Salary
• Night differential
• HMO plus 2 free dependents

Salary : Up to Php29,000.00 per month

Schedule :

• Night shift

Application questions: what is your highest educational attainment; are you okay to work onsite; where are you currently residing; do you have at least 18 months BPO experience working as a Call Center Agent?

Call Center Agent

Cainta, Rizal GDV Business Service Co.

Posted today

Job Description

Urgent If you want fast application and immediate start, this company is hiring. Onsite setup. At least HS graduate or SHS with 6 months BPO experience. Good English. Salary 18k-27k plus benefits, incentives, allowances, etc.

• Job Types: Full-time, Fresh graduate, Permanent
• Salary: Php18,000.00 - Php27,000.00 per month
• Benefits: paid training, pay raise, etc.
• Schedule: 8 hour shift, Day shift

Education: Bachelor\'s (required)

Experience: Call Center Representative: 1 year (required)

Language: English (required)

Phone Banker/ Call Center Agent

Makati, National Capital Region Eastwest Bank

Posted today

Job Description

Facilitate basic customer inquiries, requests, or complaints received through the employee\'s split skill and channel of assignment.

• Basic qualifications: strong verbal and written communication, analytical and decision-making, problem solving, and computer skills
• At least 1 year of BPO/Call Center experience is an advantage
• College graduate of any course

Location: PBCom Makati

Phone Banker/ Call Center Agent

Makati, National Capital Region Eastwest Bank

Posted today

Job Description

As above

Call Center Specialist - Chat Support

Mandaluyong, National Capital Region ONLINE LOANS PILIPINAS FINANCING, INC.

Posted today

Job Description

Your responsibilities include :

• Manage time wisely to meet or exceed performance requirements
• Follow established operations protocols
• Interact respectfully with team members
• Support management with process and policy changes
• Engage in acceptable customer interactions as defined in policy

Functional Responsibilities :

• Provide education on processes for existing customers
• Handle service/product inquiries and complaints and manage escalations
• Input results of interactions following documentation standards
• May be assigned to special projects or reporting

Job Types : Full-time, Permanent

Salary : From Php15,370.00 per month

Benefits :

• Paid training

Schedule :

• 8 hour shift
• Day shift

Supplemental Pay :

• 13th month salary
• Performance bonus
• Yearly bonus

Education: Bachelor\'s (preferred)

Experience: Call Center Representative: 1 year (required)

Language: English (required)

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