Contractor: Deal Support Coordinator

IT Technical Support

Posted today

Job Description

Desktop Support Engineer is responsible in repairing, maintaining, and upgrading all hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problems in a timely and accurate fashion, and provide end-user assistance where required.

Provide investigation, diagnosis, resolution and recovery for hardware/software problems. When unable to resolve, escalate to 2nd level or 3rd level in accordance to Service Desk processes.

Manage service requests, software installation, new computer setups, upgrades, etc.

Performs general preventive maintenance tasks on PC, laptops, printers and any other authorized peripheral equipment.

Qualifications :

• At least 1 year of related experience as Technical Support and ticketing tool (ServiceNOW, LanDesk)
• Can work 5 days a week, 10.5 hours per day
• Willing to work on weekends, holidays and any time as needed
• Amenable to travel to different sites or locations
• Open to Project Based Employment 1yr Renewable Contract

Job Type : Fixed term
Contract length: 12 months

Schedule :

• 10 hour shift

Education :

• Bachelor\u2019s (preferred)

Experience :

• IT Support: 1 year (preferred)

IT Technical Support Specialist

Posted today

Job Description

Desktop Support Engineer is responsible in repairing, maintaining, and upgrading all hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problems in a timely and accurate fashion, and provide end-user assistance where required.

Provide investigation, diagnosis, resolution and recovery for hardware/software problems. When unable to resolve, escalate to 2nd level or 3rd level in accordance to Service Desk processes.

Manage service requests, software installation, new computer setups, upgrades, etc.

Performs general preventive maintenance tasks on PC, laptops, printers and any other authorized peripheral equipment.

Qualifications :

• At least 1 year of related experience as Technical Support and ticketing tool (ServiceNOW, LanDesk)
• Can work 5 days a week, 10.5 hours per day
• Willing to work on weekends, holidays and any time as needed
• Amenable to travel to different sites or locations
• Open to Project Based Employment 1yr Renewable Contract

Job Type : Fixed term
Contract length: 12 months

Education :

• Bachelor\u2019s (preferred)

Experience :

• IT Support: 1 year (preferred)

Job Description

JOB DESCRIPTION

Position: VoIP Technical Support

Schedule: 9pm to 6am

Work set-up: On-Site (Clark, Pampanga)
- 3+ years of experience with any soft switch
- 3+ years of experience with networking
- Knowledge of IP phones, provisioning & troubleshooting them (Grandstream, Polycom, Yealink)

Benefits :

• Company events
• Free parking
• Health insurance
• On-site parking
• Staff meals provided
• Transportation service provided

Schedule :

• Night shift

Supplemental pay types :

• 13th month salary

Experience :

• VoIP: 2 years (preferred)

Customer Support

Posted today

Job Description

Qualifications :

• Bachelor\u2019s Degree in Marketing or Management
• 1-2 years experience in Customer Service or Sales and Marketing
• Proficient in Word, Excel and PowerPoint
• Approachable and accommodating
• Good in oral and written communication
• Willing to start immediately in Porac, Pampanga

Responsibilities :

• Communicate with clients for collection and loan requirements (signing of legal documents, issuance of PDC, submission of requirements and follow up)
• Assist buyers on concerns, relay and update developments
• Encoding, filing, typing of legal documents and transmit notarized documents
• Accommodate online and face-to-face credit investigation
• Update reports: Buyer\u2019s profile, Background profile, delinquent buyer progress
• Coordinate with other departments for transactions and loans updates
• Any work-related tasks as assigned

Benefits :

• Health insurance
• Pay raise

Schedule :

• 8 hour shift
• Day shift

Supplemental pay types :

• 13th month salary
• Bonus pay
• Overtime pay
• Performance bonus

COVID-19 considerations: Health and Safety measures in place. PPE is required and provided.

Location: Porac, Pampanga (relocation/commute required)

Posted today

Customer Support Representativer and Related Roles

Qualifications :

• Graduate of BSBA Major in Marketing Management or related
• Fresh graduates welcome
• Proficient in Excel, Word and PowerPoint
• Approachable and good communication
• Willing to be assigned to FCi Sales Office - Sabanilla, Mexico, Pampanga

Responsibilities :

• Assist buyers, encode and file documents, update sales reports
• Other tasks as assigned

Job Type: Full-time

Customer Support Representative — Sutherland (Tarlac, Telco)

Posted today

Job Description

You are joining Sutherland, a global business transformation company offering back-office and customer service support services. As a Customer Service Associate, you will deliver high-quality service to clients of a major U.S. telecommunications client.

You are also expected to :

• Provide excellent customer service to clients
• Enjoy industry-leading benefits
• Get paid while in training
• Experience global opportunities
• Build a promising career

Minimum Qualifications :

• Finished at least 2 years of college (or High School Graduate + work experience)
• Excellent English written and verbal communication
• Good knowledge of computers
• Ability to improve product, quality and technical skills

Job Highlights :

• Industry-leading benefits
• Paid training
• HMO and dependent coverage
• Educational support
• Employee referral incentives
• Vacation and sick leaves
• Sites nationwide

Job Types : Full-time, Permanent

Education :

• Senior High School (preferred)

Experience :

• Customer Service Representative: 1 year (preferred)

Language :

• English (preferred)

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