Client Engagement Support
3 weeks ago
Position Title: Client Engagement Support Work Set Up: On-site Schedule: 8:00 PM to 5:00 AM PH Time Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga Quick Rundown: Supports Sr. Client Engagement Specialist, in the overall performance of assigned programs, including coordinating the marketing, service, and reporting processes for each program. Handles all operational support tasks of assigned programs. What You’ll Do: Provide service and operational support for assigned programs Maintain pricing spreadsheets and coordinate with creative and support teams Assist with web, art, and inventory tasks, including product uploads and proofing Manage product samples, orders, and follow-ups to meet production schedules Set up new customer records, budget uploads, and online accounts Communicate with customers on backorders, substitutions, and order tracking Collaborate with vendors, the Distribution Center, and sales partners to ensure timely product delivery Perform clerical duties, data gathering, and customized reporting Provide coverage for the Sr. Customer Engagement Specialist as needed Utilize tools for sales analysis and branding compliance What We’re Looking For: 2 years of college-level knowledge in math, writing, public speaking, and computer skills 1-3 years of related experience in customer service or relationship/account management Specialized product and industry knowledge preferred Strong proficiency in databases, spreadsheets, and computer applications Excellent written and verbal communication skills Experience in customer service, relationship management, and reporting Ability to collaborate with leadership to resolve budget and pricing deviations Industry certification at the Certified Advertising Specialist(CAS) preferred Why You’ll Love Joining the CO Fam At Clark Outsourcing , we’re redefining what it means to work in a BPO. This isn’t your regular office setup - it’s where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise you’ll have to experience it yourself to believe it. Here’s what’s in store for you: Health and Welfare Benefits: HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more. Beyond Work: Enjoy our in-office swimming pool (lowkey flex), CO Club gaming lounge, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth. Travel Opportunities: We send at least 20 staff per year to visit our clients in the US, UK, and Australia , giving you international exposure and experience. Leave Benefits: Paid holidays, Earned PTO on your first month, Wellness leave (no questions asked), plus special leaves like bereavement, parental leave, and Magna Carta leave. Extra Perks: Salary loans up to PHP 1M (via BPI), CO Swag Bag, birthday and anniversary tokens, and our COol & flexible workplace. Growth and Recognition: Yearly performance appraisals, career advancement programs, CO League events, and guidance from our amazing Coaches At CO, it’s not just about work - it's about loving where you work. Ready to experience the best workplace ever ? We can’t wait to welcome you to the team #J-18808-Ljbffr
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Client Engagement Support
1 week ago
, Pampanga, Philippines CO Careers Full timeClient Engagement Support – CO Careers Position Title: Client Engagement Support Work Set Up: On-site Schedule: 8:00 PM to 5:00 AM PH Time Job Location: Clark Outsourcing – Building 35 Philexcel Business Park, Clark Pampanga Quick Rundown: Supports Sr. Client Engagement Specialist in the overall performance of assigned programs, including coordinating...
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Client Services Manager
2 weeks ago
, Pampanga, Philippines Link Wealth Adviser Support Full timeClient Services Manager (CSM) Qualifications Applicants must meet the following minimum requirements: Leadership Experience : At least 5 years of progressive leadership or management experience in client services, account management, BPO operations, or a closely related field. Industry Knowledge: Strong background in financial services, wealth management,...
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Client Account Manager
3 days ago
, Pampanga, Philippines BMG Outsourcing Inc. Full timeStart and build your career with BMG Outsourcing – a family run and well-respected Australian Outsourcing Company with offices in Clark and Sydney, providing high quality services to clients and promising career to its employees. As a Client Account Advisor, you will be the bridge between our clients, their employees, and internal delivery teams, ensuring...
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Client Account Manager
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, Pampanga, Philippines TRT Solutions Limited Full timeOverview Primary Workflow: Maintain constant communication with client focal points and TRT executives Propose solutions to recurring issues to TRT executives and clients, focusing on common geographic areas or technologies Conduct regular presentations to clients on TRT service delivery to gauge client confidence Manage opportunities for upselling and...
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Digital Marketing
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, Pampanga, Philippines Resourcestaff (RSS) Full timeRSS is seeking for an experienced Digital Marketing & Client Lead Specialist to join our established team. In this role, the successful candidate will be required to work closely with clients and stakeholders. About us RSS are dedicated to establishing ourselves as a forefront leader in the resourcing sector globally and we are committed to consistently...
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Client Success Manager
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, Pampanga, Philippines HealthyBOS Full timeThe Client Success Manager role requires experience in Durable Medical Equipment , Denials Management , Accounts Receivable , Coding , and Cash Posting within the healthcare revenue cycle. Key Responsibilities Client Oversight & Reporting Daily/weekly reporting across all clients Escalation management and resolution Client communication and support Process...
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Customer Engagement
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, Metro Manila, Philippines STAFF X Full timeAbout Our Client Our client is a leading Australian company within the home improvement and building products industry, dedicated to providing quality solutions through a strong national dealer network. They take pride in fostering a culture built on teamwork, clear communication, and customer satisfaction — ensuring every interaction reflects their...
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Clark, Pampanga, Philippines Aprio Full time ₱900,000 - ₱1,200,000 per yearWork with a nationally ranked CPA and advisory firm that is passionate for what's next. Aprio has 30 U.S. office locations, one in the Philippines and more than 2,100 team members that speak 60 languages across the globe. By bringing together proven expertise, deep understanding, and strategic foresight for fast-growing industries, Aprio ensures clients are...
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Customer Support Advocate
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Philippines Peak Support Full time ₱150,000 - ₱250,000 per year:Are you passionate about delivering exceptional customer service and ready to grow your career with a company that truly values its people? Peak Support is looking for talented Customer Support Advocate to join our team in the PhilippinesWhat You'll DoDevelop expertise in our platform and become a subject matter expert for our customers, keeping on top of...
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, , Philippines ExlService Holdings, Inc. Full timeKey Responsibilities: Employee Engagement Design and implement engagement programs aligned with company values and team needs Monitor employee morale through pulse surveys, feedback sessions, and informal check-ins Plan and lead events, recognition programs, CSR activities, and wellness initiatives Champion diversity, equity, and inclusion (DEI) efforts...
