Hubspot Operations Coordinator

Join to apply for the Hubspot Operations Coordinator role at Olly Olly Given that this position requires English proficiency, we are only considering CVs provided in English. Thank you, and we look forward to your submission About Olly Olly Ready to roll up your sleeves and help transform local marketing forever? At Olly Olly, we’re blending technology and real-world expertise to empower businesses across the U.S. like never before. We believe small businesses are the backbone of our economy. That’s why we’re on a mission to provide them with tools, strategies, and insights that help them rank higher, generate high-quality leads, get calls and reviews, and, above all, grow sustainably without the hassle. The Olly Olly platform complements our hands‑on service perfectly: it’s no‑nonsense, easy‑to‑use software that helps local businesses streamline operations and contact management, drive leads, stabilize cash flow, and maximize revenue with minimal effort so they can reclaim their time to focus on what they do best. We aim to be the ultimate all‑in‑one platform for small business growth, allowing owners to manage every part of their business efficiently and effortlessly. Our journey began as an agency, and we’ve already helped thousands of clients succeed. Now, we’re embracing an exciting new chapter: becoming a SaaS‑first company. By combining hard‑earned human expertise with AI and automation, we’re creating affordable solutions that give business owners peace of mind while driving measurable success. The Impact You’ll Have Design, build, and troubleshoot HubSpot workflows, forms, lists, and automation rules to keep internal processes running smoothly across departments. Auditand maintain HubSpot workflows to ensure efficiency, accuracy, and reliability in data flow and automation. Manageand resolve internal HubSpot‑related tickets via our service desk, providing timely solutions to 100+ internal users. Provideadministrative support to the operations team. Assistin maintaining and organizing digital documentation, ensuring easy access and retrieval across departments. Manageand update internal and client‑facing knowledge bases to ensure accuracy and accessibility. Coordinatewith teams to facilitate communication and collaboration on projects. Accurately inputdata into databases or systems, ensuring integrity and organization. Troubleshootissues with third‑party software and provide internal support. Assistin preparing and distributing reports, presentations, and materials for stakeholders. Helpmonitor and track project timelines, providing updates and escalating issues as needed. Assistin conducting research and gathering data to support decision‑making. Supportthe implementation and optimization of operational processes for enhanced efficiency. Handlead‑hoc tasks and projects assigned by operations management, demonstrating flexibility and adaptability. What We Really Need From You 2+ years of professional experience in an operations role (preferred). Hands‑on experience managing internal help tickets (Zendesk, Freshdesk, HubSpot Service Hub, or similar). Strong troubleshooting and problem‑solving skills, particularly within HubSpot CRM and automation tools. Experience with HubSpot workflows and automation. Experience managing and maintaining knowledge bases. Advanced or Near‑Native English (both spoken and written). Technical proficiency in G‑Suite & Excel (Adobe Creative Suite is a plus). Strong communication skills, with the ability to engage effectively with senior management, employees, and vendors. What Would Be Big Pluses Bachelor’s degree or equivalent work experience HubSpot certification(s) or documented experience in a HubSpot‑heavy environment. If you don’t meet every single requirement listed here but believe you’d be a great fit and are excited about the opportunity, we still want to hear from you. We value potential, attitude, and willingness to learn just as much as experience. What You’ll Love About Working at Olly Olly Salary: Based on experience Flexible work: 100% remote, with core hours for seamless collaboration. 8:00 am – 5:00 pm CST, Monday – Friday Work‑life balance: Generous PTO, including 15 vacation days and U.S. holidays. Growth‑oriented culture: Join an inclusive, international, and innovative team where your contributions make a tangible difference Diversity and Inclusion at Olly Olly At Olly Olly, we celebrate differences in background, culture, abilities, and perspectives because diversity drives innovation and creativity. Your voice matters here; it really does And your unique perspective will help us shape the future of small business growth. #J-18808-Ljbffr