
Medical Administrative Assistant
4 weeks ago
Job Title: Medical Administrative Assistant (ABA / Autism Therapy Clinic)
Location: Remote
Schedule: Full-time, 9:00 AM - 5:00 PM PST
We’re seeking a highly organized and proactive Medical Administrative Assistant with direct experience in ABA (Applied Behavior Analysis) or autism therapy clinics . This role is fully back-office and focuses on providing onboarding and administrative support for clinical teams and vendors. You’ll play a key role in ensuring smooth, efficient, and compliant onboarding workflows for BCBAs and other clinical staff.
Key Responsibilities- Support the onboarding of new BCBAs and clinical staff by completing documentation and setting up required accounts.
- Manage professional email communication with vendors, partners, and staff to facilitate onboarding processes.
- Track onboarding workflows, follow up on incomplete tasks, and ensure timelines are consistently met.
- Maintain and update internal spreadsheets and trackers related to onboarding and credentialing progress.
- Submit and manage payer or credentialing documentation as needed.
- Organize, store, and retrieve digital files including agreements, intake forms, and therapy-specific documents.
- Ensure compliance with HIPAA and clinic-specific data management protocols.
- Provide regular reports and updates to the Onboarding or Operations Lead.
- 4+ years of experience in medical or clinical administration, preferably in ABA, autism therapy, or behavioral health settings.
- Strong knowledge of onboarding workflows, credentialing, or payer documentation processes.
- Excellent written communication skills with a professional, detail-oriented style.
- Demonstrated ability to manage multiple administrative tasks independently.
- Experience using tools such as Google Workspace, Microsoft Excel, EHR platforms (e.g., CentralReach, SimplePractice), or CRM systems.
- High attention to detail and comfort handling sensitive healthcare information.
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