Head of Operations

4 weeks ago

Manila, National Capital Region, Philippines Michael Page Full time

Join to apply for the Head of Operations role at Michael Page .

About Our Client

The company is a well-established, large organization in the retail e-commerce industry. Originally in Hong Kong, it is renowned for its commitment to quality and innovation, with a global reach and a diverse product range. The company is expanding to Manila to form its back-office team to support global operations.

Job Description

The Head of Operations is responsible for the following:

  1. Lead and manage the operations team to enhance productivity and efficiency.
  2. Develop and implement strategic operational plans in line with company objectives.
  3. Ensure compliance with industry standards and regulations.
  4. Optimize inventory management processes to reduce costs and improve cash flow.
  5. Implement continuous improvement initiatives to enhance operational efficiency.
  6. Collaborate with other departments to achieve company goals.
  7. Manage relationships with external partners and stakeholders.
  8. Monitor and report on operational performance metrics.

The Successful Applicant

A successful Head of Operations should have:

  • A degree in Business Administration or a related field.
  • Proven experience in operations management from a back-office environment/BPO industry.
  • Strong leadership and team management skills.
  • Exceptional strategic planning and business process improvement skills.
  • An analytical mindset with strong problem-solving abilities.
  • Excellent communication and interpersonal skills.

What's on Offer

The successful candidate for the Head of Operations role is in line for:

  • Leadership role
  • Newly setup organization
  • Career progression
  • Competitive compensation package

Join us and leverage your skills and experience to drive our operations to new heights. We look forward to welcoming our new Head of Operations.

Contact: Nielbert Dy

Quote job ref: JN-

Seniority level
  • Executive
Employment type
  • Full-time
Job function
  • Sales and Marketing
Industries
  • Retail, Consumer Services, and Food and Beverage Services
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