Central Operations Head

18 hours ago

Metro Manila Philippines Billease Full time

Billease offers you the easiest way to afford what you want and need today. Our brand centers around making shopping and payment processes seamless and convenient. Our customers have diverse lifestyles and are looking to enhance their shopping experiences both online and offline. It's essential for us to embody the core of our brand name Billease, a combination of bill and ease, pronounced bilis, which means speed or swiftness in Filipino. The Role Position Summary The Central Operations Head will oversee the banks end-to-end operations, with a strong focus on loan operations, transaction reconciliation, settlement processes, and limited branch operations. This strategic role is ideal for a hands-on leader passionate about process optimization, regulatory compliance, and delivering superior customer experiences. Key Responsibilities Leadership & Management Lead and manage the banks overall operational activities, ensuring alignment with business goals and regulatory requirements. Provide operational oversight to a select number of branches, fostering integration between digital and physical banking services. Loan Operations Oversee the complete lifecycle of digital loan products, including origination, disbursement, servicing, collections, and ongoing monitoring. Reconciliation & Settlement Manage daily reconciliation of transactions across the mobile app, payment partners, and core banking systems. Ensure accuracy, timeliness, and integrity of all settlement processes. Process Optimization & Compliance Drive automation initiatives and operational excellence to improve efficiency and customer satisfaction. Maintain strict compliance with BSP regulations, AMLA requirements, and internal policies. Customer Experience Champion initiatives to enhance the customer journey, ensuring a seamless and consistent experience across all banking channels. Ideal Profile Education: Bachelors Degree required (Business, Finance, or related field preferred). Experience & Skills: Proven leadership experience in banking operations, preferably in a digital banking environment. Strong understanding of loan operations, transaction reconciliation, and settlement processes. Demonstrated experience in process optimization and regulatory compliance (BSP, AMLA). Excellent communication, analytical, and problem-solving skills. Ability to thrive in a fast-paced, evolving environment. What's on Offer? Great work environment Leadership Role Join a well known brand within Corporate Banking #J-18808-Ljbffr

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