Department Head

Overview

Multiple Department Head job descriptions are listed. Content includes responsibilities and qualifications for Department Head roles across various employers and locations. Some listings reference PDFs or external application procedures.

Department Head — NCR (Department Head / Vice-President)

Job Description: Anticipated vacancy in NCR. For full description, refer to the PDF on the Civil Service Commission site; follow the procedure described in the PDF. Note: some postings indicate region-based applicant restrictions.

Department Head — Selling Supervisor / Corporate Sales

Job Description: Oversees the sales team for corporate accounts, develops and implements sales strategies, manages client relationships, and ensures targets are met. Duties include mentoring, reporting, cross-department coordination, and maintaining customer satisfaction.

• Leads and mentors the sales team to achieve performance goals.
• Builds and maintains relationships with corporate clients.
• Develops and implements sales strategies to meet corporate account targets.
• Monitors sales metrics and prepares reports for management.
• Coordinates with other departments to ensure smooth operations.
• Ensures high levels of customer satisfaction and resolves client issues promptly.

Qualifications: Bachelor’s degree in business, sales, marketing, or related field; 1–2 years of sales experience; supervisory experience preferred; proven corporate account management.

Job Type: Full-time

Department Head — Retail / Department Operations (Pasig / NCR)

Job Description: Oversees department operations, sales targets, merchandise knowledge, inventory control, and customer service within retail settings. Responsibilities emphasize target achievement, product knowledge, and stock management.

• Good knowledge of operations and business trends.
• Meet or surpass department sales targets.
• Attend to customer inquiries and complaints.
• Maintain inventory and stock control; know merchandise details.
• Willing to work on a shifting schedule.

Qualifications: Four-year degree (Business Management or equivalent); 2–3 years of supervisory experience in retail/service; shift-work willingness.

Job Type: Full-time

Department Head — Facilities / General Management

Job Description: Supervises operations, staff, and coordination with General Manager; focuses on project and asset management, client communication, and adherence to company policies.

• Direct and monitor employees; allocate resources.
• Coordinate with admin for endorsements and schedules.
• Supervise operations, stock, and client communications.
• Report to General Manager on department updates.

Qualifications: Relevant degree; experience in supervision and operations; ability to coordinate with internal/external stakeholders.

Job Type: Full-time / Permanent

Department Head — Mandarin VIP CS&C Lead

Job Description: Lead Mandarin VIP Customer Service team; escalation point for VIP issues; monitor feedback; collaborate with Product, Marketing, Risk, and Operations; coach and develop team; maintain VIP client relationships.

• Lead the Mandarin VIP customer service team.
• Escalation point for high-impact VIP issues.
• Coach and develop team members; analyze customer feedback.
• Collaborate with Product, Marketing, Risk, Operations to improve VIP journey.

Qualifications: Experience leading customer service teams; strong communication and relationship-building skills.

General Qualifications (across listings)

• Graduate of four-year degree or Business Management (or equivalent).
• 2–3 years of supervisory experience in retail/service or related field depending on role.
• Willing to work shifts where required; strong interpersonal and communication skills.

Job Types: Full-time; Permanent

Note: Several postings reference “Be the First to Know” and alert-related prompts; these can be excluded from the refined description.

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