Central Operations Head

3 weeks ago

Metro Manila Philippines Billease Full time

Remote with periodic onsite in Metro Manila

Position Summary

The Central Operations Head will oversee the bank's end-to-end operations, with a strong focus on loan operations, transaction reconciliation, settlement processes, and limited branch operations. This strategic role is ideal for a hands-on leader passionate about process optimization, regulatory compliance, and delivering superior customer experiences.

Key Responsibilities
  • Leadership & Management: Lead and manage the bank's overall operational activities, ensuring alignment with business goals and regulatory requirements.
  • Branch Oversight: Provide operational oversight to a select number of branches, fostering integration between digital and physical banking services.
  • Loan Operations: Oversee the complete lifecycle of digital loan products, including origination, disbursement, servicing, collections, and ongoing monitoring.
  • Transaction Reconciliation & Settlement: Manage daily reconciliation of transactions across the mobile app, payment partners, and core banking systems; ensure accuracy, timeliness, and integrity of all settlement processes.
  • Process Optimization & Compliance: Drive automation initiatives and operational excellence to improve efficiency and customer satisfaction; maintain strict compliance with BSP regulations, AMLA requirements, and internal policies.
  • Customer Experience: Champion initiatives to enhance the customer journey, ensuring a seamless and consistent experience across all banking channels.
Qualifications

Education:

  • Bachelors Degree required (Business, Finance, or related field preferred).

Experience & Skills:

  • Proven leadership experience in banking operations, preferably in a digital banking environment.
  • Strong understanding of loan operations, transaction reconciliation, and settlement processes.
  • Demonstrated experience in process optimization and regulatory compliance (BSP, AMLA).
  • Excellent communication, analytical, and problem-solving skills.
  • Ability to thrive in a fast-paced, evolving environment.
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Management and Product Management
Industries
  • Banking
#J-18808-Ljbffr

  • Central Operations Head

    3 weeks ago

    , Metro Manila, Philippines Billease Full time

    Billease offers you the easiest way to afford what you want and need today. Our brand centers around making shopping and payment processes seamless and convenient. Our customers have diverse lifestyles and are looking to enhance their shopping experiences both online and offline. It's essential for us to embody the core of our brand name Billease, a...

  • Central Operations Head

    4 days ago

    , Metro Manila, Philippines Billease Full time

    Billease offers you the easiest way to afford what you want and need today. Our brand centers around making shopping and payment processes seamless and convenient. Our customers have diverse lifestyles and are looking to enhance their shopping experiences both online and offline. It's essential for us to embody the core of our brand name Billease, a...

  • Central Operations Head

    5 days ago

    Manila, National Capital Region, Philippines Billease Full time ₱2,000,000 - ₱2,500,000 per year

    Position SummaryThe Central Operations Head will oversee the bank's end-to-end operations, with a strong focus on loan operations, transaction reconciliation, settlement processes, and limited branch operations. This strategic role is ideal for a hands-on leader passionate about process optimization, regulatory compliance, and delivering superior customer...

  • Head of Operations

    3 weeks ago

    , Metro Manila, Philippines Michael Page Full time

    Join to apply for the Head of Operations role at Michael Page . About Our Client The company is a well-established, large organization in the retail e-commerce industry. Originally in Hong Kong, it is renowned for its commitment to quality and innovation, with a global reach and a diverse product range. The company is expanding to Manila to form its...

  • Head of Strategy, Operations

    10 hours ago

    , Metro Manila, Philippines GCash Full time

    Join to apply for the Head of Strategy, Operations role at GCash Join to apply for the Head of Strategy, Operations role at GCash Get AI-powered advice on this job and more exclusive features. Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating...

  • Head Of Operations

    2 weeks ago

    , Metro Manila, Philippines Buscojobs Full time

    Head Of Operations Head Of Operations jobs in the Philippines Posted today Job Description About the Role The VP – Voice Operations is responsible for driving operational excellence, profitability, and client satisfaction across large-scale voice programs. You will manage senior leaders, own the P&L, and ensure KPIs are consistently met or exceeded. Key...

  • Sales Specialist

    7 days ago

    , Metro Manila, Philippines Hitachi Energy Full time

    The opportunity: We are looking for a Sales Specialist in Central and Eastern Visayas who will be responsible for Sales of all Hitachi Energy Products and Services (High Voltage, Transformer, Grid Integration, Grid Automation, Service) in accordance with Business Unit strategy and will report to Head of Sales in Philippines. How you’ll make an impact: You...

  • Territory Leader Development Champion

    3 weeks ago

    , Metro Manila, Philippines FWD Group Management Holdings Limited Full time

    Territory Leader Development Champion (for Metro Manila / South Luzon / North Central Luzon) page is loaded## Territory Leader Development Champion (for Metro Manila / South Luzon / North Central Luzon)locations: Philippines - Alabangtime type: Full timeposted on: Posted Todayjob requisition id: JR- **About FWD Group**FWD Group (1828.HK) is a...

  • Tires/Auto Parts Sales Consultant

    3 weeks ago

    , Metro Manila, Philippines Central Auto Full time

    Company: PT Central Auto Perkasa — Indonesia‑based exporter of car & motorcycle tires and spare parts (premium brands, various items)Role Type: Commission‑Only contractor (flexible/remote, Philippines)Category: Sales – Business Development / Account ManagementLocation: Philippines (Metro Manila / Cebu / Davao / Nationwide remote)Compensation: ...

  • Central Demand Planner

    3 weeks ago

    , Metro Manila, Philippines Buscojobs Full time

    Overview Central Demand Planner and multiple related Production Planning roles are listed with locations in Las Piñas, Taguig, Pasig, Muntinlupa, Paranaque, Makati, and surrounding areas. The postings describe responsibilities across demand planning, inventory control, production planning, and SAP/MM/PP implementations, plus general warehousing, logistics,...