Application Support Specialist | HR Technology

2 weeks ago

Manila, Philippines Macquarie Bank Limited Full time
Application Support Specialist | HR Technology

Join our team as an integral part of our HR Technology Operations group. We are at the helm of an extensive portfolio, including our core Human Resources platforms and a variety of innovative Digital HR solutions.

At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 31 markets and with 56 years of unbroken profitability. You’ll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes.

What role will you play?

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As a System Administrator for the organisation’s Recruitment Applicant Tracking System, your role will encompass a variety of critical tasks, including managing daily operations and providing ongoing support, addressing both user and system-level issues. Additionally, you will be involved in implementing system configurations and customisations, as well as assisting with various projects aimed at releasing new features.

What you offer

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  • 2 years of System Administration experience or Level 2 Support experience in managing applications or services
  • Familiarity with ITIL practices or experience in managing IT Incident and Change Management
  • A proven ability to quickly diagnose and resolve technical issues with strong attention to detail and accuracy
  • Experience with Avature or a similar Applicant Tracking System or HRIS is an advantage
  • Strong communication skills, with the ability to convey complex technical concepts to diverse audiences.
We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.What we offer

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Macquarie employees can access a wide range of benefits which, depending on eligibility criteria, include:

  • Hybrid and flexible working arrangements
  • One wellbeing leave day per year
  • Up to 20 weeks paid parental leave as well as benefits to support you as you transition to life as a working parent
  • Paid volunteer leave and donation matching
  • Other benefits to support your physical, mental and financial wellbeing
  • Access a wide range of learning and development opportunities
About Technology

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Technology enables every aspect of Macquarie, for our people, our customers and our communities. We’re a global team that is passionate about accelerating the digital enterprise, connecting people and data, building platforms and applications and designing tomorrow’s technology solutions.

Our commitment to diversity, equity and inclusion

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We are committed to fostering a diverse, equitable and inclusive workplace.We encourage people from all backgrounds to apply and welcome all identities, including race, ethnicity, cultural identity, nationality, gender (including gender identity or expression), age, sexual orientation, marital or partnership status, parental, caregiving or family status, neurodiversity, religion or belief, disability, or socio-economic background.We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process.
Our aim is to provide reasonable adjustments to individuals who may need support during the recruitment process and through working arrangements. If you require additional assistance, please let us know in the application process.

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