Junior Application Management Specialist

2 days ago

Manila, Philippines DXC Technology Full time

Overview

Junior Application Management Specialist (Junior L1/L2 Support) at DXC Technology. DXC Technology is a Fortune 500 Global IT Services Leader with 130,000+ professionals in 70+ countries, delivering mission-critical IT services and transforming global businesses. We foster innovation, support career growth, and drive customer success through modern technologies across cloud, applications, security, IT outsourcing, BPO, and modern workplace.

SMART FIRST MESSAGING

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Job Description

Responsibilities:

  • Monitor batch jobs and performs initial investigation in case of failure
  • Prepares and send communications to stakeholders/ users
  • Executes known workaround and resolution for issues encountered
  • Creates tickets and escalates tickets to other support teams as needed
  • Man and respond to ion (chat support)
  • Acknowledges and responds to emails from stakeholders/ users
  • Triggers and facilitates calls to resolve issues as needed

Mandatory Skills Description:

  • Bachelor's Degree in Computer Science or Engineering courses
  • Technical Skills:
  • Data Visualization, Information Delivery, Dashboards and Reports - preferred
  • Data Warehouse and BI concepts - preferred
  • Azure data platform and components - preferred

What awaits you in DXC:

  • Health Insurance (HMO) for you and dependents upon hiring
  • Life Insurance coverage from day 1 of employment
  • 15 - 20 Days’ Vacation and 15 Days Sick Leave
  • Expanded maternity leave up to 120 days and Maternity Benefits
  • Expanded paternity leave up to 30 days
  • Non-Taxable Allowance (De-minimis)
  • Company-sponsored trainings upskilling, and certification
  • SMART First Working Arrangements
  • Healthy and Encouraging Work Environment
  • Recognition and Pay for Performance Culture
  • Supplemental Pay (Standby/Shift)
  • Retirement Program
  • Employee Assistance Program

We are DXC.

Qualifications and Employment Details
  • Seniority level — Entry level
  • Employment type — Full-time
  • Job function — Information Technology
  • Industries — IT Services and IT Consulting

If you are motivated to deliver excellent results, want to grow your career and make a difference, come join us.

Note: This description reflects the responsibilities and qualifications for the Junior Application Management Specialist (Junior L1/L2 Support/ETL) role.

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